USAJOBS · 1 day ago
Program Support Assistant (OA) - Suicide Prevention
Chesapeake County, Virginia, USA
Full-time
Onsite
Entry Level
$46K/yr - $46K/yr
1+ years expThe position is within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Hampton VA Medical Center (HVAMC), Mental Health Service, located at the North Battlefield Outpatient Clinic (NBVAOC). The purpose of this position is to provide administrative and clerical support for the Suicide Prevention program.
Telecom & CommunicationsGovernmentConsultingHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Assists management in the implementation of best practices, addressing issues or questions regarding the program Suicide Prevention Program
Coordinating referrals, and ensuring compliance with established policies and procedures
Responsible for data entry, reporting, recordkeeping, and other related administrative support tasks
Provides suicide prevention resources, materials, and referrals to veterans, staff, and community partners
Independently resolves conventional problems within the parameters of work related to clerical operations and office automation
Refers unusual, difficult, or complex problems and inquiries to the supervisor or appropriate Suicide Prevention team members
Participates in community and VA staff meetings and outreach events
Assist management in providing program resources to community partners and stakeholders, including veteran service organizations, faith-based organizations, United Way, and other nonprofits, to enhance referrals and resource access for the program/
Screens and assesses calls from internal team members, VA staff, customers, patients, visitors, community organizations, and other external stakeholders regarding program inquiries, requests, and concerns
Prepares files and charts in a timely manner, ensuring that all relevant correspondences and clinical material pertinent to SP are in place. Scans and uploads documents into the EHR and electronic systems, and files documents
Maintains the calendars of and schedules appointments and conferences for the supervisor and other staff
Tracks and keeps the supervisor informed of pertinent program budget information which includes program budgets for supplies, materials, travel expenses, and vehicles
Serves as the timekeeper for the unit, initiating and maintaining required time and attendance records
Qualification
Required
You must be a U.S. citizen to apply for this job
Subject to a background/suitability investigation
Selective Service Registration is required for males born after 12/31/1959
A complete application package; Resume, Transcripts, etc. is required
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization
Experience using Microsoft office and similar software packages to achieve daily work goals; interact with all levels of staff
Accountability
Attention to Detail
Customer Service
Decision Making
Flexibility
Integrity/Honesty
Interpersonal Skills
Learning
Reading Comprehension
Reasoning
Self-Management
Stress Tolerance
Teamwork
The work is principally sedentary; however, walking, bending, standing and lifting are customary physical demands of the position
The work may at times become highly stressful due to sensitivity of matters, complexity of tasks assigned, the number of staff within the Surgical Service requiring assistance and the volume of activities
The work is performed in a typical office setting, requiring the use of normal safety precautions necessary for an office environment
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
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