The Kendal Corporation · 1 day ago
ENVIRONMENTAL SERVICES QUALITY ASSURANCE LEAD
Ithaca, New York, United States
Full-time
Onsite
Mid Level
$21.58/hr - $22.92/hrThe Kendal Corporation is dedicated to providing a safe and dignified environment for its residents. As an Environmental Services Quality Assurance Lead, you will ensure quality standards are maintained while promoting positive resident relations and compliance with regulatory requirements.
Non ProfitSocial MediaHealthcareCommunitiesHealth Care
Responsibilities
Maintain departmental quality standards by actively supporting daily operations and team members
Ensure compliance with Kendal at Ithaca standards and regulatory requirements
Promote positive resident relations and follow established policies and procedures
Provide coverage in areas affected by staff absences
Conduct quality assurance audits within the WorxHub system
Serve as team leader in the absence of the EVS Manager
Collaborate with Laundry Coordinator, Facility Services, and Social Work departments
Assist with apartment turnovers and annual cleanings in Independent Living and Health Care residences
Maintain high standards of cleanliness throughout the facility
Operate commercial laundry equipment
Distribute clean linens and collect soiled linens facility-wide
Treat stains; repair, sew, discard, and record linen items as appropriate
Supply bed and bath linens to residents and the Dining department
Coordinate and manage personal laundry services for Health Center residents
Oversee labeling and inventory of resident personal laundry
Qualification
Required
Knowledge of housekeeping and laundry policies and procedures
Previous commercial cleaning and laundry experience
Experience with commercial laundry and labeling equipment
Strong time management skills and attention to detail
Ability to multitask and adapt to changing priorities
Leadership ability and capacity to work effectively under pressure
Strong interpersonal skills; able to work harmoniously with staff, residents, vendors, and visitors
Effective verbal and written communication skills
Good reading, writing, math, and telephone skills
Ability to train and teach cleaning and laundry procedures used at Kendal at Ithaca
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Company
The Kendal Corporation
As a system of not-for-profit communities, programs and services founded on Quaker values, Kendal aspires to transform the experience of aging, guided by Kendal’s Values and Practices (see www.kendal.org ).
Founded in 1971
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amy Harrison
Chief Financial Officer
Wanda Whitted-Smith
Chief Human Resources Officer and Chief Learning Officer
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