Odyssey Trust Company · 12 hours ago
Senior Analyst, Systems
Woodbury, Minnesota
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expOdyssey Trust Company is a tech-forward transfer agent and trust company reimagining the infrastructure that powers modern markets. The Senior Analyst, Systems role involves managing systems and processes to ensure data accuracy and compliance, optimizing operations through automation, and collaborating with cross-functional teams to deliver technical solutions.
FinanceFinancial Services
Responsibilities
Manage systems and processes to ensure data is complete, accurate, and compliant
Transtar power user and user support
Test new software updates and provide user training
Consult with software service provider to resolve system bugs
Assist to set up users within systems
Process improvement and efficiencies through analysis and innovation
Create Excel Macros to support the efficiency of business processes
Provide necessary input to regulatory projects, as required
Update external website data and forms as requested
Assist with conversions of record from other Transfer Agents
Ensure the stability and performance of Transtar and other critical systems
Perform testing of new software releases before deployment to minimize business disruption
Identify opportunities for automation and process enhancements across departments and deliver solutions that streamline workflows and reduce manual effort
Collaborate with cross-functional teams to understand business needs and translate them into technical solutions
Evaluate and implement new technologies and tools that align with business goals and improve system capabilities
Develop and maintain documentation for system architecture, processes, and procedures
Work with internal stakeholders across all levels to understand business needs and align system capabilities accordingly
Draft clear and comprehensive business requirements for outsourced projects to ensure successful execution
Maintain a strong understanding of all business functions and how internal systems them
Work collaboratively as a small team, fostering a culture of accountability through well-defined goals, clear expectations, and supportive oversight
Effectively manage team projects in collaboration with stakeholders based on prioritization and operational needs as set by management
Demonstrate agility and composure in navigating ambiguity, shifting priorities, and complex challenges
Ensure adherence to compliance standards and service level agreements across all team functions
Cultivate a collaborative, inclusive, and high-trust team environment that encourages engagement, innovation, and open communication
Proactively manage organizational risk by maintaining and monitoring processes and implementing effective controls to mitigate identified risks
Take ownership of additional responsibilities and ad hoc projects as assigned by senior management, demonstrating flexibility and a solutions-oriented mindset
Qualification
Required
A minimum of ten years of progressive experience within the Transfer Agent and Trust Company sector
Demonstrated experience in systems management, operations, or process optimization, with a strong focus on automation and operational efficiency
Proven ability to lead remote teams effectively, fostering accountability and performance through well-structured systems and communication
Strong analytical and problem-solving skills, with the ability to assess complex systems and implement scalable solutions
Excellent written and verbal communication skills, with the ability to engage and influence stakeholders at all levels of the organization
Ability to write clear, actionable business requirements for outsourced or cross-functional projects
Broad understanding of business operations, with the ability to quickly learn and navigate systems
Comfortable working in dynamic environments with shifting priorities; able to manage stress and maintain focus without a fixed hierarchy of priorities
Strategic thinker with the ability to execute tactically balancing long-term goals with immediate operational needs
Collaborative mindset with a track record of working effectively across departments to prioritize initiatives and manage team workload
Benefits
Paid Time Off: Vacation, Sick/Flex Days including Bonus Day and Birthday Day off
Extended Health
Dental
Life Insurance
ADD
Critical Illness
Short Term Disability
Long Term Disability
Employee Assistance Program
$500 Health Care Spending Account
401K Match
Company
Odyssey Trust Company
Odyssey Trust Company is a financial services company located in Calgary.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2026-01-03
2025-11-07
Company data provided by crunchbase