TNDC · 23 hours ago
Yardi Administrator & Trainer
San Francisco Bay Area
Full-time
Hybrid
Mid Level
$87K/yr - $97K/yr
3+ years expTNDC is dedicated to supporting affordable housing and community development. The Yardi System Administrator/Trainer is responsible for system administration, staff training, and process optimization to ensure effective use of the property management system across the organization. This role acts as a bridge between operations, finance, and IT to drive improvements in efficiency and data accuracy.
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Responsibilities
Serve as the primary administrator for property management systems including Yardi Voyager and associated modules (Affordable Housing, RENTCafé, Maintenance, Procure2Pay, etc.)
Configure user roles, workflows, and permissions to align with operational and compliance standards
Conduct regular system audits to ensure data integrity and regulatory compliance
Liaise with external support and internal IT teams to escalate and resolve technical issues and implement updates
Support integrations with other systems in resident portals, payment processing, maintenance/work order system, and CRM case management platforms
Design and deliver training programs across the organization, with heavy emphasis on Property Management and Compliance staff, including onboarding, refresher courses, and new feature rollouts
Develop and maintain SOPs, user guides, and video tutorials tailored to workflows
Provide ongoing support to staff to ensure consistent and accurate system usage
Coordinate process Improvement
Collaborate with leadership of Property Operations, Compliance, Tenant Services and Maintenance, and other teams across the organization to identify and implement system-based solutions that streamline workflows and improve efficiency
Support the rollout of new modules and features that enhance operational performance
Participate in cross-functional initiatives involving Finance, Compliance, and Maintenance teams
Ensure that Yardi maintains regulatory compliance with HUD, LIHTC, HOME, USDA RD and local programs
Monitor and troubleshoot TRACS, 50059s, EIV, and other compliance data flows
Develop, standardized, custom reports and dashboards for leadership, operations, and finance teams
Manage data integrity, perform data audits, and support monthly/annual reporting cycles
Attend meetings and provide data to support data driven decision-making
Other duties as requested
Qualification
Required
Demonstrated experience in training and supporting end-users
Strong analytical, problem-solving, and communication skills
Exceptional attention to detail and data accuracy
Ability to translate complex technical concepts into accessible guidance for staff
Collaborative and patient, with excellent customer service skills
Strong organizational skills and ability to manage multiple priorities
Ability to operate office equipment such as personal computers and calculators
Ability to coordinate eyes, hands, and fingers in performing word processing, writing, reading, and similar tasks
Ability to lift 15-20 pounds
Visual acuity necessary to review documents
Hearing acuity sufficient to use telephone and communicate with staff
Ability to perform sedentary to light physical work involving sitting most of the time
Ability to work in an office environment
Ability to add, subtract, multiply, divide, and calculate decimals, ratios, percentages, and fractions
Ability to comprehend and correctly use informational documents
Ability to communicate effectively with residents, coworkers and staff at all levels, residents, government officials, both verbally and in writing
Ability to keep abreast of changes in policy, regulations, methods, operations, etc. as they apply to compliance and occupancy procedures and activities
Bachelor's degree in business administration, Information Systems, or related field (or equivalent experience)
Minimum three (3) years of experience administering Yardi systems, preferably in affordable housing or property management
Proficiency in Microsoft Suite including Excel, Power BI and report-writing tools (Voyager Reports, SSRS, Yardi Spreadsheet Server, if applicable)
Demonstrated experience in training and supporting end-users
Preferred
Experience with Yardi Voyager modules and associated modules such as Affordable Housing, Maintenance, RENTCafé, Yardi Voyager, Procure2Pay, etc.)
Yardi certifications (i.e., Affordable Housing, Financials, Rent Café, and Advanced System Admin)
Strong understanding of HUD, LIHTC, Section 8, or other subsidized housing compliance requirements
Experience with SQL, APIs, or data integration tools
Familiarity with IT project management methodologies
Knowledge of resident services software or supportive housing programs
Knowledge of Property Operations workflows
Ability to manage multiple priorities and work collaboratively across departments
Company
TNDC
At TNDC, we believe that everyone deserves to thrive.
201-500 employees
H1B Sponsorship
TNDC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (4)
2022 (3)
2021 (5)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Wells Fargo Foundation
2023-09-12Grant
Leadership Team
maurilio león
Chief Executive Officer
Katie Lamont
Chief Operating Officer
Recent News
2025-10-24
San Francisco Public Press
2023-12-25
Company data provided by crunchbase