Giga · 1 day ago
Forward Deployed Engineer
NYC Metro Area
Full-time
Onsite
Entry Level
$100K/yr - $190K/yr
1+ years expGiga is a voice AI startup that aims to become the premier AI platform for enterprise automation. They are seeking a Forward Deployed Engineer to serve as a technical interface between the company and its customers, building and deploying sophisticated solutions while owning the full agent development life cycle.
Artificial Intelligence (AI)SoftwareB2C
Responsibilities
Assisting customer engagements from start to end: run discovery calls & demos, build/maintain world class agents, participate in customer calls, and serve as the primary PoC in a fast-paced environment
Own the full agent development life cycle: build and prototype quickly, set up CI/CD, monitor live usage, iterate to targets, debug live issues, communicate with customers, and document best practices to speed up future projects
Close the feedback loop with product & platform: capture unmet needs, prototype new features, contribute directly to the codebase, and collaborate with core teams to strengthen the platform for all customers
Qualification
Required
Understanding of React, Python, tool calls, APIs, etc
Able to solve problems in a people-centric manner and communicate effectively, with experience/interest in customer-facing roles
Preference for candidates with aspirations who want to be founders or leaders; ability to context switch constantly and rapidly; high bar for quality work
Capable of working long productive hours, customer focused, very high attention to detail, and obsession to deliver high-quality work
Be able to take in feedback and adapt at a quick pace
1-3 years of experience; computer science, analytics, or consultant background strongly preferred
Benefits
Catered lunch daily
Dinner stipend
$150/month wellness benefit (gym, fitness classes, mental health)
401(k) plan
Paid parental leave (12 weeks maternal, 6 weeks paternal)
Commuter benefits
Medical, dental, and vision coverage
Company
Giga
AI support agents for the largest B2C companies in the world
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$64.6MKey Investors
RedpointNexus Venture Partners
2025-08-01Series A· $61M
2023-10-23Seed· $3.6M
Recent News
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