Desktop Support Specialist - ITS-Operations, League City Campus jobs in United States
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The University of Texas Medical Branch · 10 hours ago

Desktop Support Specialist - ITS-Operations, League City Campus

positionWebster, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

The University of Texas Medical Branch is seeking a Desktop Support Specialist for their League City Campus. This entry-level position provides basic technical support for desktop computers and related technology, focusing on hardware and software troubleshooting and maintenance.

Hospital & Health Care
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Respond to requests and problems, including installing, monitoring, diagnosing, repairing, maintaining, and upgrading all PC hardware, software, and equipment to ensure optimal workstation performance
Assist with hardware troubleshooting on desktop computers, laptops, MACs and thin computers via telephone support and remote access tools
Interact with application software and operating systems to diagnose and resolve unique non-recurring problems
Assist with the installation, configuration, and ongoing usability of desktops, laptops, Macs, peripheral equipment, and software within established standards and guidelines
Adheres to internal controls and reporting structure

Qualification

Desktop supportWindows 11 OSOffice 365Mac OSPC hardwareTechnical supportTroubleshooting

Required

Associate's degree or equivalent in a related field, and no experience required
Experience supporting Windows 11 OS, Office 365, OneDrive, Mac OS, PC, and laptop hardware in an enterprise environment

Preferred

Experience with Desktop support in a corporate environment, including the support of both software and hardware

Company

The University of Texas Medical Branch

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The University of Texas Medical Branch is a component of the University of Texas System located in Galveston, Texas
dateFounded in 1891
location
Galveston, Texas, USA
people-size10001+ employees
web-link
http://www.utmb.edu/

H1B Sponsorship

The University of Texas Medical Branch has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (73)
2024 (66)
2023 (52)
2022 (57)
2021 (49)
2020 (50)

Funding

Current Stage
Late Stage
Total Funding
$35M
Key Investors
National Institute of Allergy and Infectious Diseases
2024-09-13Grant
2019-04-09Grant· $35M

Leadership Team

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Donna Sollenberger
EVP and CEO, Health System
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