Sports Fanatic Customer Service Representative supporting ESPN jobs in United States
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TTEC · 1 day ago

Sports Fanatic Customer Service Representative supporting ESPN

TTEC is a company focused on creating exceptional customer experiences and is seeking a Sports Fanatic Customer Service Representative to support ESPN. In this role, you will assist customers through various communication channels, resolving their issues and enhancing their overall experience with the ESPN brand.

FinanceConsultingSoftwareOutsourcingInformation TechnologyOpen SourceWealth Management

Responsibilities

Answer incoming communications from customers talking sports
Connect and resolve issues with customers of ESPN

Qualification

Customer service experienceInterpersonal skillsWritten communicationTech-savvyFantasy sports knowledgeCompassionate engagementTeam collaboration

Required

1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activities or similar fields
Strong interpersonal skills developed through service industry experience
Great written communication skills including grammar and spelling
An unwavering love for sports – whether it's playing, watching, or coaching, you know every match, play, and highlight
Ability to engage professionally and effectively with the fantasy sports community, teammates, and leaders
Tech-savvy with a flair for fantasy sports – you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports community

Benefits

PTO
Tuition reimbursement
Health and wellness incentives

Company

TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.

Funding

Current Stage
Public Company
Total Funding
$1.61B
2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO

Leadership Team

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Kenneth I. Tuchman
Chairman and CEO
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Judi Hand
Chief Revenue Officer
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Company data provided by crunchbase