Guardian Life · 1 day ago
Life Claims Specialist, FPRS (Financial Protection and Retirement Solutions)
Guardian Life is committed to delivering meaningful experiences that support growth for both employees and the organization. The Life Claims Specialist will adjudicate life claims accurately and timely while providing excellent customer service and working collaboratively within a team.
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Responsibilities
Be responsible for timely and accurate adjudication of FPRS (Financial Protection and Retirement Solutions) life claims
Work within a team providing strong customer service making timely, but thoughtful decisions to achieve a claim determination
Review policy language and other claim documentation
Work within a team-driven and customer-focused environment
Maintain composure and direction in high pressure situations
Develop and enhance your communication skills to meet the customer’s needs, while demonstrating empathy, flexibility, responsiveness, and an action-oriented approach
Develop critical thinking to issue spot and identify resources needed to assist in making claim determinations
Qualification
Required
A college or university degree or the equivalent work experience that provides knowledge and exposure to claims, service or other principles and concepts
At least two years of claim related work experience (Individual Life Claims preferred)
Experience and an interest in providing quality customer service both written and telephonic
Strong analytical skills, with attention to detail
Strong written and verbal communication skills
Demonstrated experience prioritizing competing priorities with deadlines
Working knowledge of Microsoft Office products, including Word, Excel, and Outlook
Benefits
Contemporary, supportive, flexible, and inclusive benefits and resources
Company
Guardian Life
Guardian Life Insurance Company of America (Guardian) is one of the country’s leading mutual insurers.
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-23Non Equity Assistance
Recent News
2025-12-11
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