Altair Global · 18 hours ago
Customer Experience Associate (Interim, Summer)
Walnut Creek, California, United States
Full-time
Hybrid
New Grad, Entry LevelAltair Global is a company focused on global mobility solutions, and they are seeking an Interim Customer Experience Associate to provide support to key operations teams. The role involves managing relocation cases, ensuring data accuracy, and providing administrative support to enhance the relocation experience for clients.
Property & Casualty InsuranceAutomotiveCrowdfundingInsurance
Responsibilities
Learn client relocation programs and policies
Ensure data accuracy by maintaining and updating case information within Altair’s relocation management systems
Open and close relocation files in accordance with program guidelines and internal procedures
Assist in securing required services, documents, and information for assigned candidate relocation files
Coordinate temporary housing accommodations through approved service providers, ensuring alignment with client policies and budget guidelines
Provide administrative support in the management of candidate relocation files for selected clients
Manage assigned portions of relocation cases, ensuring tasks are completed accurately and on schedule
Maintain thorough documentation of all case activities within Altair’s systems to ensure compliance and data integrity
Support Operations Managers and Team Leads with additional administrative tasks and special projects as needed
Assist in process improvements and workflow efficiencies to enhance the overall relocation experience
Qualification
Required
Learn client relocation programs and policies
Ensure data accuracy by maintaining and updating case information within Altair's relocation management systems
Open and close relocation files in accordance with program guidelines and internal procedures
Assist in securing required services, documents, and information for assigned candidate relocation files
Coordinate temporary housing accommodations through approved service providers, ensuring alignment with client policies and budget guidelines
Provide administrative support in the management of candidate relocation files for selected clients
Manage assigned portions of relocation cases, ensuring tasks are completed accurately and on schedule
Maintain thorough documentation of all case activities within Altair's systems to ensure compliance and data integrity
Support Operations Managers and Team Leads with additional administrative tasks and special projects as needed
Assist in process improvements and workflow efficiencies to enhance the overall relocation experience
Company
Altair Global
Altair Global is an independent, full-service relocation management company.
Founded in 1989
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chad Sterling
Chief Executive Officer
Jason Beaudreau
Chief Technology Officer
Recent News
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