Cable One/Sparklight Careers · 13 hours ago
Call Center Outbound Business Account Representative
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
0+ years expCable One and its family of brands provide essential services to customers and associates. They are seeking an Outbound Business Account Representative to connect with small and mid-sized businesses, showcasing the value of their broadband, phone, and cable services while ensuring customer satisfaction and upselling services.
Telecom & CommunicationsAppsMarketingInternetMobilePublic Relations
Responsibilities
Following up with our current customers to make sure they are happy with their current services. Upsell services by asking discovery questions and presenting additional options that may better fit their needs
Making outbound calls to connect with potential business customers to present Sparklight’s communication packages
Providing high level customer service by ensuring all customer data is entered accurately into the SalesForce system
Use your learned expertise of Sparklight's products to assist our customers with their questions about our services. Help show why switching to Sparklight is the best choice
Qualification
Required
A proactive approach - sometimes customers require encouragement to commit. This might mean you problem solve and find solutions to our business customers
We are looking for outgoing individuals! Be able to direct conversations and close sales
We value your experience in addition to education. We are looking for three to six months of related experience and/or training
Preferred
Previous outbound telemarketing experience in a call center is preferred
We would prefer candidates with an Associate's degree or higher
Benefits
Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Tuition reimbursement (up to $5,250 on 1st year)
Up to seventy-five dollars a month towards cable and internet services
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
Company
Cable One/Sparklight Careers
At Cable One and Sparklight, progress doesn’t happen by chance — it’s sparked by people.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$400M2020-05-19Post Ipo Debt· $400M
2015-06-15IPO
Leadership Team
Todd Koetje
CFO
Tony Mokry
Senior Vice President Residential Services
Recent News
Morningstar.com
2026-02-07
2026-01-08
MarketScreener
2026-01-06
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