Apply on Employer Site

Ultimate Staffing · 18 hours ago

Client Service Representative

Roseville, CA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $23/hr

Ultimate Staffing is seeking a Customer Success Specialist who is a highly professional and driven individual. In this role, you will manage client communications, support client development, and improve processes while contributing to a collaborative team environment.

ManufacturingHuman ResourcesEmploymentStaffing Agency

Comp. & Benefits

Hiring Manager

Katie T.

Responsibilities

Manage day-to-day client communications, including professional inbound and outbound contact with existing and potential clients. About 40+ inbound calls daily

Utilize technological platforms such as Google Suite (Gmail, Drive), Microsoft Office, and Salesforce to organize workflows and correspondence efficiently

Respond to emails, correspondence, and requests promptly, while prioritizing tasks as necessary

Keep the manager informed of substantial process changes or opportunities for improvement

Inspire confidence and trust in clients by delivering courteous and professional touchpoints, from welcoming conversations to training confirmations and courtesy calls

Actively support client development by fostering their ability to utilize training and resources effectively

Qualification

Customer service experienceProficiency with Microsoft OfficeSalesforceProficiency with Windows OSGoogle SuiteExecution skillsCommitment to personal developmentCommunication skillsWork independentlyResults-oriented

Required

Proficiency with Windows OS, Microsoft Word, and Excel; familiarity with Google Suite and Salesforce is a strong plus

Ability to work independently, make sound decisions, troubleshoot, and develop efficient workflows

Customer service experience with a consistent record of delivering exceptional, client-focused interactions

Results-oriented, with a commitment to improving systems and processes to enhance performance and outcomes

Strong execution skills with a commitment to following tasks through to completion

Excellent written and verbal communication skills

Thrives in a dynamic, entrepreneurial work environment with strategic growth opportunities

Commitment to personal development through continued research, reading, attending trainings, or other self-improvement practices

Company

Ultimate Staffing

Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.

Founded in 1994

Orange, California, USA

501-1000 employees

http://www.ultimatestaffing.com/

Funding

Current Stage

Late Stage

Leadership Team

Lisa Marez

Partnership Director

Company data provided by crunchbase