Diventures · 17 hours ago
Customer Experience Specialist (Retail Associate)
Ashburn, VA
Full-time
Onsite
New Grad, Entry Level
$15/hr - $22/hrDiventures is a company that combines aquatic adventures with exceptional customer experiences. They are seeking a Customer Experience Specialist to engage with guests, provide top-notch service, and create memorable interactions in a dynamic environment.
EducationSportsService IndustrySwimmingTraining
Responsibilities
Greet every customer with a big smile and authentic enthusiasm, making their day better just by meeting you
Understand each customer's dreams and needs, then match them with the perfect swim, SCUBA, or travel solution
Keep our facility spotless, organized, and visually stunning a place customers can't wait to return to
Handle challenges with grace, turning potential hiccups into reasons for customers to love us even more
Engage with customers through phone, email, or in person, delivering top-tier service every single time
Qualification
Required
Training in the Diventures Way (don't worry, we'll show you the ropes!)
Knowledge of swim, SCUBA, and travel services (or the passion to learn!)
First Aid, AED, CPR, and O2 certifications are a plus because safety is key
Benefits
Opportunities to grow your skills and certifications in SCUBA, swim, and more.
A supportive, fun-loving team that values your creativity and ideas.
Opportunities to grow your skills, whether you're learning to dive or leveling up your customer service expertise.
A front-row seat to amazing aquatic adventures and the chance to be part of something bigger.
Company
Diventures
Diventures offers swimming classes, scuba training, and certification, as well as the sale, rental, and repair of scuba equipment.
Founded in 2009
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jessica Jarosh
Chief Marketing Officer
Recent News
Corridor Business Journal
2022-10-06
Company data provided by crunchbase