TRC Talent Solutions · 14 hours ago
Technical Services Specialist
Atlanta, GA
Full-time
Hybrid
New Grad, Entry LevelTRC Talent Solutions is assisting a client in hiring a Technical Services Specialist for their Buckhead office. This role offers strong upward career potential with hands-on experience in technical support, troubleshooting, and customer-facing service, along with structured training and opportunities for advancement.
Management Consulting
Hiring Manager
Michael Chelena
Responsibilities
Manage daily Salesforce service tickets and incoming phone queues
Troubleshoot basic hardware and software issues for business partners
Provide timely and professional technical support
Document issues, solutions, and updates within internal systems
Collaborate with team members to test and implement solutions
Prioritize and resolve support requests based on urgency and impact
Complete assigned training courses on products and solutions
Qualification
Required
Organized and detail-oriented with basic technical skills
Strong communication and teamwork abilities
Comfortable working in a fast-paced environment
Ability to solve problems quickly and prioritize tasks
Adaptable to changing priorities
Motivated to learn and grow professionally
Able to work independently with minimal supervision
Reliable and dependable in daily responsibilities
Company
TRC Talent Solutions
TRC Talent Solutions is a full-service talent solutions provider with over 40 years of industry experience.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Geetha Krishnan
SVP, Chief Information Officer
Kennedi Hutchins
Talent Data Coordinator/HR Partner
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