University of Houston · 1 day ago
User Services Specialist 3 - Department of Biomedical Engineering
Houston, TX
Full-time
Onsite
Mid Level
$50K/yr - $56K/yr
3+ years expThe University of Houston is a prominent educational institution, and they are seeking a User Services Specialist 3 in the Department of Biomedical Engineering. This role involves providing senior level support to faculty, staff, and students on various operating systems and associated hardware and software, as well as developing training materials and conducting projects related to software use.
EducationE-LearningUniversities
Responsibilities
Provides senior level support to faculty, staff and students on five operating systems and associated hardware and software
Provides support to the academic public regarding intrinsic operating systems problems
Analyzes and resolves the more complex computer programs or problems that cannot be resolved by less experienced user services specialists
Provides informal hands-on training to users on the use of computers
Develops and maintains current technical documentation and on-line helpfiles in Support Services
Develops and may present short courses designed to introduce users to hardware and software supported by Support Services
Participates in the development of software for Support Services on an as-needed basis
Conducts projects to install or evaluate software or procedures in its use
Provides support for printers and printer queues on the UH network
May provide training to faculty, staff and/or students in a formal classroom environment
Performs other job-related duties as assigned
Qualification
Required
Provides senior level support to faculty, staff and students on five operating systems and associated hardware and software
Provides support to the academic public regarding intrinsic operating systems problems
Analyzes and resolves the more complex computer programs or problems that cannot be resolved by less experienced user services specialists
Provides informal hands-on training to users on the use of computers
Develops and maintains current technical documentation and on-line helpfiles in Support Services
Develops and may present short courses designed to introduce users to hardware and software supported by Support Services
Participates in the development of software for Support Services on an as-needed basis
Conducts projects to install or evaluate software or procedures in its use
Provides support for printers and printer queues on the UH network
May provide training to faculty, staff and/or students in a formal classroom environment
Performs other job-related duties as assigned
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline
Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed
Requires a minimum of three (3) years of directly job-related experience
All positions at the University of Houston-System are security sensitive and will require a criminal history check
Company
University of Houston
The doctoral degree-granting and largest university of the University of Houston system.
5001-10000 employees
H1B Sponsorship
University of Houston has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (107)
2024 (76)
2023 (80)
2022 (42)
Funding
Current Stage
Late StageTotal Funding
$9.3MKey Investors
National Institute for Innovation in Manufacturing BiopharmaceuticalsUS Department of EnergyCancer Prevention and Research Institute of Texas
2024-04-09Grant
2023-10-05Grant· $2M
2018-09-19Grant· $4M
Leadership Team
Arthur Conklin
Professor Emeritus
Brené Brown
Huffington Endowed Chair + Research Professor
Recent News
2025-12-04
2025-10-25
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