Automation & IT Hardware Specialist (AIT Analyst) jobs in United States
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CGI · 9 hours ago

Automation & IT Hardware Specialist (AIT Analyst)

CGI is a leading IT and business consulting services firm seeking a highly motivated AIT Hardware Support Specialist to join their team in Beaufort, SC. The role involves configuring, installing, maintaining, and operating Automated Information Technology devices to support an automated inventory capture and reporting system.

Enterprise SoftwareCyber SecurityFinanceConsultingBig DataInformation TechnologyAnalyticsApplication Performance ManagementBusiness IntelligenceTechnical Support
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Work with inventory specialist to understand their current business processes
Troubleshoot network devices and escalate issues to networking or development teams when needed
Communicate with development teams in order to increase product quality
Troubleshoot printers and label makers
Assists users via phone and field support in a wide range of device issues
Setup, maintain, test, install, and repair tablets, laptops, mobile devices, networks, and related equipment
Support a wide range of hardware and software systems, desktops, peripherals
Troubleshoot and resolve complex IT problems using Service Desk best practices
Collaborate with peers to solve complex business problems, deliver value, and recommend improvements
Tracks trends and recommends corrective actions
Manage hardware inventory and equipment

Qualification

TroubleshootingTechnical SupportSecurity+ CertificationCompTIA A+ CertificationCisco Certification (CCNA)Customer-facing skillsAnalytical skillsMulti-task orientedTeam collaborationCreative problem solving

Required

3 Years of Relevant Experience
This position requires a SECRET clearance; US Citizenship is a MUST
Associate's degree or higher
Customer-facing support skills
Multi-task oriented, calm, polite, clear, articulate, positive, and friendly
Must be able to organize and manage workload efficiently and prioritize projects with minimal supervision
Good analytical skills and an aptitude for creative problem solving
Excellent trouble shooting ability
Proven tech-savvy skills with working knowledge of mobile device products
Works well with a team
Security+ certification
Able to lift over 50 lbs
Able to stand/walk in excess of 4 hours at a time

Preferred

Possess a solid knowledge and understanding of USMC inventory management, categorization and storage techniques
CompTIA A+ Certification
Cisco Certification Network Associate (CCNA)

Benefits

Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs

Company

CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.

Funding

Current Stage
Public Company
Total Funding
$1.2B
2025-03-12Post Ipo Debt· $650M
2024-09-03Post Ipo Debt· $550.87M
1998-10-06IPO

Leadership Team

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François Boulanger
President and Chief Executive Officer at CGI
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Raymond McMann
VP, Global Oil & Gas Industry
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Company data provided by crunchbase