Texas Parks and Wildlife Department · 17 hours ago
TPWD - System Analyst II (Desktop Computer Support Analyst)
Texas Parks and Wildlife Department is dedicated to managing and conserving Texas's natural resources and providing outdoor recreational opportunities. They are seeking a System Analyst II to perform computer systems analysis, support Windows OS and applications, resolve network issues, and participate in IT projects to ensure optimal performance and security for technology users.
Government Administration
Responsibilities
Supports Windows OS, standard and non-standard applications in a distributed Microsoft environment
Resolves network, TCP/IP, Ethernet telecommunications and application problems for local and remote users
Serves as level two/three support for the Help Desk incidents/tasks
Involved in IT/Agency technology projects and participates in submitting requests for technology budget
Participates in major IT technology deployment projects
Ensures that optimal network/desktop performance, capacity, availability and security are maintained for all agency technology users
Works under general supervision, with limited latitude for the use of initiative and independent judgment
Performs additional duties as assigned
Complies with all Agency, Division and Branch rules, regulation and procedures
Qualification
Required
Sixty semester hours college credit in an accredited college or university
Four years full-time experience in computer systems support
Applicant must possess a valid State driver's license
Preferred
Major course work in field of Information Technology from an accredited college or university
Experience working with Desktop and Network Environments including Desktop and laptop Computers, Routers, Switches, Servers and related hardware devices
Experience working with computer software to include Windows Operating Systems, Office Suites, Virus protection, asset management, call ticket management, Backups and updates
Benefits
Generous paid time off
Group insurance
Retirement and pension
Frequent training and staff development opportunities
Longevity pay
Merit pay
Deferred compensation
Flexible benefit plans
401K/457 retirement plans
Direct deposit
Staggered work hours
Employee Assistance Program
Return-to-Work Program
Company
Texas Parks and Wildlife Department
The mission of Texas Parks and Wildlife Department (TPWD) is to manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.