DoorDash · 8 hours ago
Manager, Commerce Platform - Solutions Architect
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$136K/yr - $200K/yr
6+ years expDoorDash is a technology and logistics company focused on empowering local economies. As a Manager, Solutions Architect on the Commerce Platform Strategy & Operations team, you will leverage your technical expertise to guide merchants in optimizing their digital ordering experience and drive growth across various products and services.
PublishingE-CommerceAppsLogisticsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Leverage your technical (commerce expertise) to Consult & Win new Business: Build trust with merchants and help guide them through complex decisions to re-envision their tech stack to unlock greater same store sales growth for their first party channels
Produce differentiated growth: Drive measurable results by focusing resources on the areas of greatest opportunity, adding value through the breadth of experience you bring to the table
Operate: Dive into the lowest level of detail to ensure successful execution. You will meticulously anticipate and address potential challenges as we rapidly scale. You will work directly with internal and external partners to implement strategies and scale processes while maintaining operational excellence
Strategize: Develop comprehensive strategies to support and scale the Enterprise Digital Ordering business, considering both immediate and long-term success. You will tailor strategies to leverage DoorDash’s technology and maximize impact & growth for our Restaurant partners
Build & own: Establish and own the infrastructure needed for massive growth in the business. From there, you will lead 0 to 1 opportunities, creating roadmaps for future growth vectors and owning key outcomes
Collaborate: Value and build strong partnerships with our merchant partners and across DoorDash, including Product, Engineering, Account Management, Analytics, Finance, and many others. You will work together to bring your strategies to life
Analyze: Leverage complex datasets and qualitative inputs to generate insights and recommendations. You will use data and experimentation to refine processes and drive measurable improvements for internal and external stakeholders
Communicate & advocate: Represent the DoorDash brand with humility and a customer-first mindset. You will navigate ambiguous environments and provide structure for undefined opportunities by creating playbooks and templates. You will precisely communicate your plans to align your team and cross-functional partners with your goals
Qualification
Required
6-8+ years of experience in solutions architecture (commerce experience strongly preferred), sales engineering, growth, product, product ops, strategy/biz ops, or technical GTM roles – ideally in a fast-paced environment focused on outcomes
Strong communicator: you can interface with senior audiences, internally and externally; you can easily articulate complex details and help audiences quickly understand the 'so what'
High EQ: you know how to 'read the room' and can quickly build rapport + credibility with XFN partners (esp technical and senior audiences)
Strong growth sense: you know the difference between signal and noise, how to pull levers to iteratively optimize within a feedback loop
Extreme sense of ownership: you take full responsibility for your scope of work
Proactive in solving ambiguous problems and inspire your teammates to excel
Detail-oriented: you have meticulous attention to detail, ensuring no small element is overlooked
Builder: you thrive on building from the ground up
Resourceful in figuring out answers to complex questions with minimal oversight
Low ego: you want to GSD and are willing to do whatever it takes to make that happen; no responsibility or task is too trivial or 'too tactical.'
Move fast: speed excites you. You prefer to achieve results today rather than waiting for tomorrow
Toggle between strategic and tactical: you're equally comfortable with thinking through complex problems and getting into the weeds to execute
Eager learner: ecomm, tech and digital spaces are rapidly evolving, but you enjoy learning how to incorporate new technologies into your approach and are ready to self-teach by diving into technical documentation
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
The Motley Fool
2026-02-06
2026-02-05
Company data provided by crunchbase