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conduet · 4 hours ago

Full Stack AI Engineer - iGaming & Sports AI Platform

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

Conduet is a leading provider of AI-powered customer service tools, specializing in the iGaming and Online Sports Betting sector. The role of Full Stack AI Engineer involves deploying and integrating the AI platform into client environments, building custom connectors and APIs, and designing evaluation systems to improve AI response quality.

Big DataInformation TechnologyBusiness IntelligenceTechnical Support

Responsibilities

Deploy and integrate our AI Platform (“gameLM”) into client environments

Build, test, and monitor custom connectors, APIs, and data flows

Design and automate evaluation systems to measure and improve AI response quality

Contribute directly to the continuous improvement of Conduet’s AI and platform architecture

Prompt engineering (design and implement client specific prompts)

Model selection (evaluation and selection of LLM configurations for client specific context)

Build and maintain integrations between Conduet’s AI platform and client systems (PAMs, CRMs, ticketing, chat, data APIs, etc.)

Support deployment, configuration, and validation of new AI environments for enterprise customers

Develop and maintain reusable SDKs, API wrappers, and automation scripts to streamline onboarding

Troubleshoot and resolve technical issues in collaboration with the Product and Solutions teams

Design and run automated and manual evaluation tests for AI responses (accuracy, tone, latency, compliance)

Build dashboards and tools to monitor AI quality and performance across client deployments

Partner with the Senior Product Manager to translate evaluation findings into roadmap improvements

Collaborate with the AI engineering team to test new model versions and fine-tuning experiments

Document findings and maintain clear visibility of performance metrics for internal and client stakeholders

Qualification

Full-stack engineeringJavaScript/TypeScriptAPIsData pipelinesLLMsConversational AIEvaluation frameworksAnalytical skillsTroubleshooting skillsGamingSports betting experienceObservability tools exposureCommunication skills

Required

4+ years experience in full-stack engineering or ML

Strong proficiency in JavaScript/TypeScript (Node.js), with Ruby (Rails) experience a plus

Understanding of APIs, data pipelines, and system integrations

Familiarity with LLMs or conversational AI platforms (OpenAI, Anthropic, etc.)

Experience with evaluation frameworks (precision/recall, prompt-based testing, or human-in-the-loop QA)

Strong analytical and troubleshooting skills; ability to debug across systems

Excellent communication skills and comfort working across distributed global teams

Preferred

Experience with gaming, sports betting, or high-volume transactional systems

Exposure to observability tools (e.g., Datadog, Grafana) or experiment tracking frameworks

Interest in applied AI safety, ethics, and model performance evaluation

Benefits

Performance incentives

Potential equity participation

Hybrid or fully remote work options available within the U.S.

Company

conduet

Conduet offers sales culture and technology for customer interaction and acquisition for businesses.

Jersey City, New Jersey, USA

501-1000 employees

https://www.conduet.cx

Funding

Current Stage

Late Stage

Leadership Team

Alex Jones

Co-Founder

Company data provided by crunchbase