U.S. Department of Veterans Affairs · 11 hours ago
Program Support Assistant - Credentialing
Saginaw, MI
Full-time
Onsite
Entry Level
1+ years expThe U.S. Department of Veterans Affairs is seeking a Program Support Assistant - Credentialing Specialist to provide administrative and technical support to the credentialing operations at a VA Medical Center. This role involves monitoring compliance, managing provider applications, and ensuring the authenticity of credentials for healthcare professionals.
National DefenseGovernmentPublic SafetyHealthcareMedicalNational Security
Responsibilities
The Program Support Assistant -Credentialing Specialist is assigned to the Credentialing and Privileging Office - which is under the Chief of Staff at a VA Medical Center (VAMC) and is responsible for providing administrative and technical direction and support to the credentialing operations
The Program Support Assistant -Credentialing Specialist is aligned to and supervised by the Credentialing and Privileging (C&P) Manager
The incumbent is responsible for collecting relevant data and the decision-making process to ensure that qualified health care professionals are providing appropriate care in appropriate settings
The incumbent is responsible for the audit of all required credentials for authenticity and veracity in accordance with TJC standards and VHA policies and procedures
Major duties include - but are not limited to: - Monitoring - for compliance and timely update - of expiration of time-limited credentials
Serving as subject matter expert (SME) in the field of credentialing
Receiving and reviews VetPro reports detecting problem areas requiring further investigation
Managing provider applications (initial) for Non-LIPs credentialing within the VAMC
Assuring application packages and other documents meet technical requirements per specialty of provider and assures application folder and database account (VetPro or other internal databases and spreadsheets) meet technical requirements
Determining processes for coordination of incoming data and documents from a variety of sources
Analyzing and managing issues related to documents that do not meet expected requirements - regulations or guidelines such as adverse actions against licensures - certifications - and NPDB) CQ reports
Conducting final appointment into the VetPro database - after thoroughly researching - analyzing and validating all data - information - documents and signature authorities
Developing and providing routine and special reports as requested by the C&P manager/Analyst
Possessing a credit card and is responsible for maintaining records - reconciling monthly charge statements and verifying legitimacy of requests for NPDB Single and CQ enrollments/ renewals - licensure verification (if applicable) - National Student Clearing House - Work Number and certifications (if applicable)
Reconciling transactions and resolving discrepancies with Fiscal Service
Performing other credentialing duties as assigned
Qualification
Required
Applicants must meet all requirements by the closing date of this announcement - 02/20/2026
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-06 position you must have served 52 weeks at the GS-05
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement
In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment
To qualify for this position at the GS-6 level - you must possess the following: Specialized Experience: One (1) full year of specialized experience that equipped you with the knowledge - skills - and abilities to successfully perform the duties the Program Support Assistant at the full performance level (GS-6) - and that is typically in or related to the position to be filled
To be creditable - specialized experience must have been equivalent to at least the next lower grade level (GS5) in the Federal service
Specialized experience includes: experience where you were responsible for providing administrative support; collecting - compiling and tracking data and information; processing documents and reports; establishing - updating and maintaining office files and records; performing automation duties using such software applications such as word processing - spreadsheet - electronic mail - desktop publishing - calendar - database and/or graphics; answering telephones - referring visitors - and providing information
Experience must be fully documented on your resume and must include job title - duties - month and year start/end dates AND hours worked per week
Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social)
You will receive credit for all qualifying experience - including volunteer experience
A full year of work is considered to be 35-40 hours of work per week
Part-time experience will be credited on the basis of time actually spent in appropriate activities
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment
The work is mostly sedentary
Occasionally - light physical effort may be required - such as that involved with walking - stair climbing - and carrying of light office items
The work is performed in an office setting which require normal safety precautions typical for offices and meeting rooms
The work area is adequately lighted - heated - and ventilated
Company
U.S. Department of Veterans Affairs
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10001+ employees
Funding
Current Stage
Late StageLeadership Team
Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
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