Dallas County · 10 hours ago
0000003986.ERP BUSINESS SYSTEM ANALYST SR.ERP TRANSFORMATION OFFICE
Dallas, TX
Full-time
Onsite
Senior Level
5+ years expDallas County is seeking a Senior ERP Business System Analyst to analyze business systems, processes, and technology to optimize departmental and organizational needs. This role involves creating process maps, writing technical specifications, providing training, and collaborating with IT staff throughout the Software Delivery Life Cycle (SDLC).
Non ProfitGovernmentInformation TechnologyInformation Services
Responsibilities
Leads and manages medium sized projects. Creates and monitors project plan schedules and project sprint plans. Ensures the delivery of project document deliverables. Coordinates tasks among project team members. Organizes stakeholder meetings. Tracks and follows up on action items and decisions. Serves as a project lead technical resource. Consults project's other technical resources. Advises and coordinates the approach in completing assigned complex technical project tasks. Participates in stakeholder meetings
Evaluates resulting business process to ensure that established practices were adhered to and meets the needs of our customer. Defines and document customer business functions and processes. Identifies opportunities for improving business processes; assists in the preparation of proposals to develop new systems and/or extensions for current systems. Maps business processes as integrated with technical solutions, both current and future states
Evaluates overall system performance and provides documented recommendations (operating efficiencies) to optimize performance
Tests software programs to confirm performance aligns with documented specifications. Performs quality assurance review of deliverables for both, internal and external delivery
Designs, develops, tests and implements advanced custom business reports
Documents the impacts of new business needs on the current system and provides document deliverables including recommendations. Serves as liaison to development and evaluates proposed software designs to ensure alignment to business unit requirements. Creates screen mockups and visualizations for review with management and stakeholders. Plans, designs, implements, configures, tests and deploys solutions for new applications, and continuous improvement for existing applications via SDLC methodologies
Provides advanced complexity technical support for system users to include problem qualification, fault isolation, problem determination and resolution of system and advanced applications issues and answers; and evaluates and prioritizes client technical inquiries and problems. Escalates with Dallas County IT Staff and 3rd Party support teams as necessary to address outages. Maintains assigned incidents, requests and changes in activity tracking systems
Manages and administers advanced application security rights through user rights, roles and access
Leads and manages application training programs to ensure coordination of training efforts
Validates that all documented business needs, objectives, current operational procedures, challenges, inputs, output requirements, and levels of systems access are complete
Performs other duties and responsibilities as assigned
Qualification
Required
Education or experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Engineering, Business Administration, or in a job related field of study
Five (5) years of work related experience in broad-based systems and/or application technical support and systems analysis
System analysis to include but not limited to multiple programming languages, multiple hardware platforms, operating systems, and database management systems
Skilled in the use of standard software applications (MS Windows, MS Office, etc.)
Excellent analytical, organizational and time management skills
Clear and logical approach to problem solving and troubleshooting issues
Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public in traditional and virtual settings
Must be able to communicate complex business concepts clearly, both oral and written, and interpret user's requests
Work and communicate with a wide range of people - peers, vendors, staff members, broader functional and business leadership, and others
Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion
Must be able to work on more than one project at a time and across multiple teams
Business systems analysis experience with proven experience on medium - large sized, simple & complex projects by documenting requirements, establishing scope, objectives and determining strategy for testing & implementing systems to achieve business goals including: gathering and prioritizing customer requirements and working closely with business functions to ensure customer satisfaction goals are met
Ability to work independently as well as to be a team player in a fast-paced environment
Excellent teamwork, facilitation, relationship building, and negotiation skills
Strong leadership and influence skills
Ability to work through issues independently with successful outcomes
Ability to drive forward with proactive behavior and take ownership
Broad knowledge and experience with multi-tiered enterprise application architectures
Broad knowledge and experience of programming/scripting languages and reporting tools
Specific experience with T-SQL is required
Solid experience with software quality assurance testing required
Knowledge of the principles, practices, and procedures used in the business analysis and design
Knowledge and experience of Software Delivery Life Cycle (SDLC) processes
Preferred
Specific experience with Agile methodology preferred
CORE HCM and HRIS experience preferred
Experience with SSRS, Microsoft Power BI, Crystal reports or stored procedure optimization is a plus
Company
Dallas County
Dallas County provides information on services and happenings of Dallas County.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Adan Gonzalez
Elementary & High School Teacher; Director of Family Engagement & School Partnerships
Collins D.
Chief Information Security Officer
Recent News
2026-01-07
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