Global Technology and End User Services Executive Technical Support jobs in United States
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Stellantis · 14 hours ago

Global Technology and End User Services Executive Technical Support

Stellantis is a company focused on providing quality technical support to its executive members. The role involves ensuring that SVP, IEC members and their admins receive effective IT assistance while maintaining communication with IT teams to address their technical needs.

RetailTransportationManufacturingAutomotiveIndustrial Manufacturing
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H1B Sponsor Likelynote

Responsibilities

Ensure that SVP, IEC members and their admins receive quality technical support
Facilitate their experience by maintaining open communication channels between IT teams and users
Understand IT organization and develop strong network to activate in a reactive mode the right expertise [network, cyber, …]
Embody the best IT expertise in terms of technology, digital transformation, efficiency, and responsiveness, working closely with Executive and their personal assistant
Provide technical assistance (network, audio video, …) guidance to support major events lead by business area
Train end users on the effective use of software and IT systems
Manage and troubleshoot hardware, software, and network problems specific to executive needs to SVP, IEC members and their admins to resolve
Receive, track, and resolve technical support requests from SVP, IEC members and their admins
Perform preventive maintenance tasks to ensure that end users' IT systems operate optimally
Document procedures, common issues, and solutions to create a knowledge base accessible to end users
Availability: Ensure a rotating 7/7-day permanence with the local team

Qualification

Technical support experienceNetwork technologyAudioVideo networksMac & Windows operating systemsSoftware applicationsDigital transformationMulti-tasking skillsFluent in EnglishCommunication skillsLeadership skillsOrganizational skillsAttention to detail

Required

Bachelor's degree in information technology, computer science, engineering, or related field
5+ years of technical support experience in technology, digital transformation, internal networks, and audio and video networks
Knowledge in IT (Mac & Windows operating systems, software, applications, Network and Mobile technology)
Excellent composed and verbal communication skills
Strong Leadership, decision-making and organizational skills
Attention to detail and multi-tasking skills
Fluent in English

Benefits

Comprehensive Health & Well-being Coverage
Family Building Benefit
Generous Paid Time Off
Competitive Retirement Savings Plans
Income Protection & Insurance Options
Company Vehicle Lease Program
Support for Your Growth and Giving Back

Company

Stellantis

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Stellantis is an Franco-Italian-American automotive holding company that manufactures automobiles.

H1B Sponsorship

Stellantis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (2)

Funding

Current Stage
Public Company
Total Funding
$14.13B
2021-07-23Post Ipo Debt· $14.13B
2021-01-18IPO

Leadership Team

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Antonio Filosa
Chief Executive Officer
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Christine Feuell
Chrysler and Alfa Romeo NA Brand CEO
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Company data provided by crunchbase