Chord Specialty Dental Partners · 1 day ago
IT Support Specialist
West Chester, PA
Full-time
Hybrid
Entry, Mid Level
$55K/yr - $60K/yr
2+ years expChord Specialty Dental Partners is a leading provider of pediatric and orthodontic dental care, and they are seeking an IT Support Specialist to support IT operations throughout their Home Support Office and Dental Offices. The role involves collaborating with various teams to ensure seamless technology integration and providing general IT support to employees.
HealthcareHospitalDentalHealth Care
Responsibilities
Provide general IT support to employees working in corporate office and in clinics
Assisting in routine IT scheduled tasks
Documentation of the IT environment and various operational processes
Maintaining IT Equipment Inventory including scheduling repairs, tracking devices, and ensuring sufficient supply
Employee onboarding / off-boarding utilizing central management platforms to plan for equipment repair and refresh
Assisting IT management with ongoing projects and maintenance needs
Oversee and participate in the setup of new locations
Be diligent in protecting PHI as it relates to HIPAA Standards in IT Interfacing directly with the end-users for training, support, and guidance in all things IT
Support RingCentral telephone system
Qualification
Required
2+ Years of progressive experience in tech support
Technical knowledge and experience with Windows OS, Azure, anti-virus, patching, and O365 Suite
ITSM experience required
Preferred
Preferred degree in MIS, Computer Science, or other related fields
Experience supporting medical or dental software is preferred
Ability and willingness to travel to clinics and surgery centers as needed, including occasional overnight stays
Benefits
Medical/Dental/Vision Insurance
401(k) with company match
Generous paid time off (PTO) policy
Company paid holidays
Employer-paid Group Term Life Insurance
Short-Term and Long-Term Disability Insurance
Company
Chord Specialty Dental Partners
Chord Specialty Dental Partners is a dental support organization that offers dental care services for children and adults.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Todd R. Cruse
Chief Executive Officer
Jason Hartman
President / Founder / Chief Orthodontics Officer
Company data provided by crunchbase