North Island Credit Union · 11 hours ago
Facilities Security Manager (San Diego)
San Diego, CA
Full-time
Onsite
Senior Level
$86K/yr - $111K/yr
5+ years expNorth Island Credit Union is seeking a Facilities Security Manager who will be responsible for the planning, implementation, oversight, and continuous improvement of the Credit Union’s physical security programs. This hands-on managerial role involves ensuring the safety of employees and facilities while maintaining compliance with regulations and managing security functions.
FinanceWellnessProperty & Casualty InsuranceFinancial ServicesInsuranceRetirementWealth Management
Responsibilities
Oversee all aspects of physical security across Credit Union facilities, including branches, corporate offices, operations centers, and parking areas
Conduct periodic security risk assessments, site reviews, and vulnerability analyses; recommend mitigation strategies
Develop, maintain, and enforce physical security standards, procedures, and post orders
Partners with Facilities, IT, HR, Risk Management, and Compliance teams to align security controls with enterprise risk management objectives
Manage and administer all CCTV systems, including: Live camera monitoring, Camera inspections and functionality testing, Retention standards and video archival processes
Process and fulfill footage requests for internal investigations, compliance reviews, law enforcement requests, and legal proceedings, ensuring proper chain of custody and data privacy
Coordinate upgrades, repairs, and vendor support for surveillance systems
Oversee alarm monitoring systems and response protocols, including intrusion, duress, and environmental alarms
Serve as a primary or escalation point for alarms, incidents, and security events
Ensure timely documentation, investigation, and follow-up of incidents, including root cause analysis and corrective actions
Manage enterprise access control systems, including: Badge creation, activation, modification, and deactivation, Access control scheduling (hours, zones, role-based access), Visitor access and contractor credentialing
Ensure access is granted based on the principle of least privilege and in alignment with HR and IT onboarding/offboarding processes
Perform regular access audits and reviews to ensure accuracy and compliance
Administer the Credit Union’s ASSA high-security key system, including: Key issuance, tracking, inventory, and reconciliation, Key control records and audits
Ensure strict adherence to key control policies to prevent unauthorized duplication or access
Oversee parking operations and security, including employee parking access, visitor parking controls, and incident resolution
Monitor parking areas via surveillance and coordinate improvements related to safety, lighting, signage, and access control
Directly supervise the Security Specialist / Front Desk role, providing: Day-to-day guidance and oversight, Training in security systems, procedures, and member service expectations, Performance management, coaching, and development
Ensure front desk security operations align with professionalism, safety, and member experience standards
Ensure full compliance with NCUA regulations, examination guidance, and supervisory expectations related to physical security and operational resilience
Maintain and update security-related policies, standards, and procedures
Support audits, examinations, and regulatory reviews by providing documentation, walkthroughs, and corrective action plans
Participate in business continuity, emergency preparedness, and workplace violence prevention planning
Manage third‑party security vendors (alarm monitoring, guard services, surveillance providers)
Assist with budget planning for security programs, capital improvements, and operating expenses
Evaluate new technologies and solutions to enhance security effectiveness and efficiency
Performs other duties as assigned
Provides backup and assistance when needed to Administrative Services in the areas of Purchasing, Security, and Mailroom Operations
Assists with scheduling the use of the company vehicle to include ensuring the log is completed
Complies with BSA requirements as commensurate with position
Qualification
Required
Bachelor's degree in criminal justice, Security Management, Facilities Management, or related field or equivalent professional experience
5–8 years of progressive experience in physical security, facilities security, or corporate security
2+ years of supervisory or lead experience
Experience managing CCTV systems
Experience managing alarm monitoring platforms
Experience managing access control and badge systems
Experience managing key control programs (ASSA or similar)
Strong knowledge of physical security systems and technologies
Excellent judgment and decision‑making skills under pressure
Ability to manage sensitive information and investigations with discretion
Strong leadership, communication, and documentation skills
Detail‑oriented with the ability to balance compliance and operational needs
Customer‑service mindset appropriate for a member‑focused Financial Institution
Preferred
Professional designation(s) from recognized industry organizations such as ASIS International (CPP, PSP) or IFMA (CFM, FMP)
Company
North Island Credit Union
North Island Credit Union provides wealth management, financial planning, loans, insurance, savings, banking and retirement services.
501-1000 employees
Funding
Current Stage
Late StageRecent News
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