Veterans in Healthcare · 1 day ago
Endpoint Operations Support Analyst
Los Angeles, CA
Full-time
Onsite
Mid Level
$30.48/hr - $49.05/hrVeterans in Healthcare is focused on delivering cutting-edge health care and groundbreaking research. They are seeking an Endpoint Operations Support Analyst to provide Tier II IT services, ensuring that medical professionals have access to the latest technology and that endpoint devices are maintained according to security guidelines.
Health CareMilitary
Responsibilities
Enforce and maintain standard software, hardware, images, and deployment process including post configurations, and asset management for UCLA Health IT managed departments
Ensuring that policies, standards, standard operating procedures, and how-to documents are followed and utilized
Ensure endpoints follow standard security guidelines and safeguards
Communicate effectively, both verbally and written to clients and peers
Effectively apply escalation process within the guidelines of the TSD SLA
May be required to participate in the weekly rotational after-hours on-call support
Qualification
Required
Provide Tier II responsibilities for the day-to-day 24×7 IT services within an assigned geographical region
Travel to various sites as needed to perform the job duties
Tier II support on technologies including endpoint devices, desktop, printers, workstation on wheels peripherals, software, applications, telecom, networking, mobile devices
Enforce and maintain standard software, hardware, images, and deployment process including post configurations, and asset management for UCLA Health IT managed departments
Ensure that policies, standards, standard operating procedures, and how-to documents are followed and utilized
Ensure endpoints follow standard security guidelines and safeguards
Communicate effectively, both verbally and written to clients and peers
Effectively apply escalation process within the guidelines of the TSD SLA
Participate in the weekly rotational after-hours on-call support
Company
Veterans in Healthcare
Veterans in Healthcare is a comprehensive source of career information and opportunities for military personnel transitioning.
Founded in 2012
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase