PSECU · 21 hours ago
Senior Business Process Improvement Analyst
Harrisburg, PA
Full-time
Hybrid
Senior Level
6+ years expPSECU is a well-established organization focused on enhancing operational efficiency and user experience. The Senior Business Process Improvement Analyst is responsible for leading initiatives to optimize processes across business units, partnering with stakeholders to drive measurable outcomes and promote a culture of continuous improvement.
LendingNon ProfitFinanceBankingFinancial Services
Responsibilities
Partner with Finance, RG&L, Technology, Risk, HR, and Member Experience teams to identify high‑value improvement opportunities that deliver measurable business results
Lead end‑to‑end process assessments using Lean, Six Sigma, value‑stream mapping, and other structured methodologies. Develop process documentation, including current‑state maps, future‑state designs, gap analyses, and standardized procedures
Manage a pipeline of process‑improvement efforts from intake through implementation and sustainment
Partner with ERM and Internal Audit to ensure process designs incorporate risk mitigation, compliance requirements, and strong internal controls
Lead change management efforts to support stakeholder readiness, communication plans, and adoption strategies
Track and report performance metrics, including cost savings, cycle‑time improvements, productivity gains, and compliance enhancements
Other duties as assigned
Qualification
Required
Bachelors: Business Administration
Bachelors: Finance
Bachelors: Operations Management
6+ years of experience in process improvement, operational excellence, or related field
Company
PSECU
PSECU is a not-for-profit credit union that provides personal and business loans.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Clifton Van Scyoc
Chief Technology Officer
Gina Seibert, CFA
Chief Financial Officer
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