NDX Human Capital Solutions · 1 day ago
ServiceNow Lead Developer
Oshkosh, WI
Full-time
Hybrid
Senior Level
$102K/yr - $150K/yr
5+ years expNDX Human Capital Solutions is seeking a ServiceNow Lead Developer to serve as a technical leader within their Digital Technology team. The role involves the architecture and development of solutions on the ServiceNow platform, collaborating with stakeholders to optimize business processes and drive innovation.
Human ResourcesRecruitingStaffing Agency
No H1B
U.S. Citizen OnlyHiring Manager
John Young
Responsibilities
Function as a change agent in process optimization and strategic planning for ServiceNow Technology and Business innovation
Have competencies around Automation and AI in ServiceNow and help deploy solutions that drive efficiencies and business benefits
Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements
Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades
Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies
Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution
Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables
Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery
Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity
Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities
Ensure platform performance, data quality, and compliance with security standards
Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI
Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards
Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation
Function as an agent for change in the process optimization and strategic planning for technology and business innovation
Qualification
Required
Must be a US Citizen
strong knowledge of web technologies including REST/SOAP APIs, HTML and JavaScript
strong service now development skills
experience with ITSM/ITOM
Five (5) or more years of ServiceNow development or implementation experience
ITIL, COBIT, financial planning, budgeting, business acumen
Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking
Preferred
Service now certifications such as certified application developer, implementation specialist
Familiarity with ITIL and enterprise service management frameworks
Bachelors degree in Computer Science, Information Technology or related field
7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi
Knowledge of ITIL, DevOps, and Agile Methodologies
Benefits
Relocation assistance available for candidates who are not local
Company
NDX Human Capital Solutions
NDX Human Capital Solutions offers technical, accounting, and engineering recruitment services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Mitchell
Owner-Founder
Company data provided by crunchbase