GoodLeap · 14 hours ago
Training and Development Specialist
Roseville, CA
Full-time
Hybrid
Entry, Mid Level
$75K/yr - $100K/yr
2+ years expGoodLeap is a technology company focused on providing sustainable solutions through financing and software products. The Training and Development Specialist is responsible for creating and delivering effective training programs, primarily for new hire onboarding and change management initiatives, ensuring employees are prepared for success.
Financial Services
Responsibilities
This role plays a key part in equipping Customer Care Advisors with the knowledge and skills needed for success
Onboarding Training
Plan and deliver training that prepares new hires to succeed, using in person, virtual, and recorded formats
Evaluate new hire performance and provide feedback to the hiring manager
Continuously improve training based on feedback, performance trends, and business changes
Adapt training for diverse employee groups and learning styles
Change Management Training
Provide timely, relevant training for system, policy and procedure changes
Collaborate with cross-functional teams to align training with business goals
Remediation & Performance Support
Identify skill gaps and deliver targeted training to improve performance
Content Development & Facilitation
Design and update training materials using instructional best practices
Partner with subject matter experts, Compliance, and Legal to ensure content accuracy
Present training in a clear, engaging, and professional manner
Program Management & Reporting
Manage multiple training projects simultaneously
Track participation, assess effectiveness, and report outcomes
Perform other duties as assigned
Qualification
Required
2+ years of experience in Learning & Development, or Talent Development
Experience designing, planning, and implementing learning programs, including new hire onboarding programs
Understanding of adult learning theory
Succinct and professional communication skills, both written and verbal
Strong public speaking and facilitation skills
Ability to quickly build rapport and collaborate effectively with all stakeholders in the business
Incredibly strong organization, follow-through, time and knowledge management skills
Excel in a collaborative environment and take ownership of projects
Ability to multitask and prioritize workload based on immediate and future needs
Company
GoodLeap
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Hayes Barnard
Founder, Chairman and CEO
John Shrewsberry
Chief Financial Officer
Company data provided by crunchbase