ACS · 13 hours ago
VP of Business Systems and Operational Technology
Passaic, NJ
Full-time
Hybrid
Director/Executive
$200K/yr - $240K/yr
10+ years expACS is a growing organization specializing in commercial and residential flooring, seeking a strategic VP of Business Systems & Operational Technology to enhance their operational platforms. The role involves overseeing end-to-end operational systems, ensuring they reflect real-world operations, enforce business rules, and drive data-driven decisions across various departments.
Real EstateCommercialResidentialService Industry
Responsibilities
Own ACS’s end-to-end operational platforms, including proprietary systems, Quickbase, CRM/ERP software, and all integrated third-party tools
Serve as the enterprise subject matter expert for operational systems, workflow automation, and operational analytics in a field-based, service-driven environment
Ensure system integrity, reliability, and scalability to support current operations and future growth
Own and continuously improve CRM and ERP workflows that support forecasting, operational excellence, and strong returns on investment
Design systems that support a distributed field workforce, independent contractors, and integrations with major retail and channel partners
Translate operational requirements into scalable system design and automation
Eliminate manual workarounds by embedding real-world processes directly into systems
Enforce standardized business rules and processes through system logic, approvals, and controls
Ensure real-time visibility into project status, labor utilization, inventory, and profit margins
Partner closely with Finance and Operations to ensure data accuracy, accountability, and disciplined execution
Lead vendor strategy across all operational platforms and system integrations
Own vendor performance, delivery accountability, and contract management
Ensure integrations are reliable, scalable, and aligned with operational needs
Partner with IT infrastructure and security teams to ensure operational systems are supported by secure and scalable infrastructure
Oversee systems that support enterprise reporting across sales, operations, inventory, scheduling, and accounting
Translate operational data into timely, actionable insights to support executive decision-making
Drive automation initiatives that improve throughput, accuracy, and operational efficiency
Serve as the executive counterpart for operational systems across the business
Enforce process discipline through systems, not policy
Drive system adoption through clear ownership, documentation, training, change management, and accountability
Provide executive oversight and direction for the Director of Business Solutions, Digital Transformation Manager (indirect), Manager of IT Systems, the managed service provider (MSP), and key technology vendors and partners
Qualification
Required
10–15 years of experience owning and operating enterprise business systems, with at least 5 years of direct responsibility for enterprise operational platforms and outcomes
Demonstrated experience integrating CRM, ERP, field execution, finance, and third-party platforms, including working knowledge of APIs, middleware, and data structures
Proven success managing vendors, negotiating contracts, enforcing system standards, and delivering cross-functional solutions
Deep working knowledge of CRM, ERP, workflow automation, and enterprise system integrations
Preferred
Background in field services, construction, distribution, logistics, or similarly complex operational environments preferred
Experience supporting operational systems integrated with large national retailers or similarly complex enterprise partners strongly preferred
Benefits
Medical, Dental, Vision
Vacation (Planned Time Off)
Sick/Personal (Unplanned Time Off)
Flexible Spending Accounts
Health Savings Account (HSA)
Commuter Accounts
401k with Employer match (up to 4% employer match!)
Voluntary Short Term Disability
Company Paid Life Insurance and ADD
Employee Assistance Program (EAP)
Company
ACS
ACS offers residential and commercial installation services.
51-200 employees
H1B Sponsorship
ACS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageLeadership Team
Joe S.
CEO
Edward Camp
Chief Operating Officer
Company data provided by crunchbase