Akkodis Group Nordics · 15 hours ago
AWS cloud full stack engineer
Akkodis is seeking an AWS Cloud Full Stack Engineer for a contract position. The role involves managing AWS Connect environments, configuring omnichannel contact center components, and developing IVR flows while ensuring robust cloud applications and troubleshooting operational issues.
Embedded SoftwareSoftwareEmbedded Systems
Responsibilities
Manage AWS Connect environments, including cloud service administration and support across Amazon Connect and Salesforce
Configure omnichannel contact center components such as queues, skills, routing profiles, and call flows
Coordinate with business units to gather requirements, refine call‑flow parameters, and support iterative testing cycles
Develop and enhance IVR flows, Lambda integrations, and scripting solutions using Terraform and AWS services
Design highly available, scalable cloud applications with strong focus on infrastructure robustness across networking, servers, and storage
Troubleshoot operational issues in AWS and Microsoft environments while ensuring seamless telephony and cloud performance
Qualification
Required
Candidate must have a bachelor's degree in computer science, information technology, or a related technical discipline
8–10 years of hands‑on experience in AWS cloud engineering and multi/omni‑channel contact center solutions
Required strong experience with Amazon Connect, IVR call‑flow development, call routing, and configuration of AWS Connect environments
Required hands‑on skills in Terraform scripting, AWS services (Lambda, S3, Lex), and DevOps practices for CI/CD pipeline management
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Any other paid leave required by Federal, State, or local law
Holiday pay where applicable
Company
Akkodis Group Nordics
Akkodis Group Nordics, operates as a specialized tech cluster, combining expertise in Digital Engineering and Edge Technology.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Reiten & Co
2020-03-16Acquired
2009-05-01Private Equity
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