VRSA · 16 hours ago
P & L Claims Representative
Glen Allen, VA
Full-time
Hybrid
Senior Level
$67K/yr - $85K/yr
5+ years expVirginia Risk Sharing Association (VRSA) is a leading self-insurance pool in Virginia, providing essential coverages to local political subdivisions for over 45 years. The role of Property & Liability Claims Representative involves processing all phases of assigned claims, ensuring high standards of claims handling, and maintaining strong relationships with program members.
FinanceConsultingHuman ResourcesProperty & Casualty InsuranceFinancial ServicesInsurance
Hiring Manager
Tina Stevens, SPHR, CEBS, PSHRA-SCP, FLMI, ACS
Responsibilities
First and foremost, provide outstanding customer service to our members and fellow staff by promptly, courteously, and accurately responding to verbal and written communications within established timeframes, conducting visits and attending meetings and maintaining current knowledge of trends in the Property and Liability field
Uphold VRSA’s high standards of claims handling by processing claims in accordance with VRSA’s Claim Procedures and department objectives
Utilizing a diary system to initiate timely contact on all claims, review coverage, and investigate and determine liability on all claims
Establish, review, update and maintain reserves on all files
Complete referrals to legal counsel upon receipt of suit papers and assignment of claim, monitor developments, attend trials and mediations or other proceedings, and provide direction to defense counsel until the case is resolved
Negotiating settlement of claims when appropriate and in the best interest of all parties upon approval of settlement authority and in consultation with the member prior to settlement
Recognizing subrogation/restitution possibilities and promptly refer to the Recovery Specialist or, when appropriate, process subrogation and work with subrogation counsel directly
Qualification
Required
A minimum of 5 years prior claims experience in a related field in the insurance industry, to include litigation management
Working knowledge of business practices and procedures and the operation of office equipment
Proficient in the use of personal computers including Microsoft Suite software applications and use of the Internet for business purposes
Demonstrated abilities to gather and analyze information and reach sound conclusions
Create and maintain hardcopy and electronic files including databases
Communicate activities between software applications
Work effectively with all levels of an organization
Maintain confidentiality
Meet deadlines and goals
Function both independently and as a member of a team
Preferred
Local government liability claims experience is a plus!
Insurance industry certification is a plus!
Benefits
Comprehensive benefits package
Tuition program
Variety of learning opportunities
Company
VRSA
The Virginia Risk Sharing Association (VRSA) is the first and most financially sound group self-insurance pool in the Commonwealth.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase