Westwood Professional Services · 1 day ago
IT Analyst
Baton Rouge, LA
Full-time
Onsite
New Grad, Entry LevelWestwood Professional Services, Inc. is seeking an IT Analyst to join their team. This role is responsible for delivering technical support services to the enterprise, ensuring alignment with business strategies while collaborating with business users.
ConstructionMechanical EngineeringProfessional ServicesCivil Engineering
Responsibilities
Be the first point of contact for support and manage tickets in ServiceDesk
Provide Operational support for office equipment (e.g. printer, plotters, service calls)
Work with users in-person or remotely to resolve a high percentage of reported issues
Provide up-to-date imaged computers to users along with requested software and deploy updates as needed
Provide documentation on processes used for support through collaboration
Manage, support, and procure Telecommunication equipment
Order computers and IT supplies from our preferred Vendors
Maintain computer inventory and replacement plan
Provide problem identification and escalation within the support organization
Support business operations by engaging key staff (IE: admins, office leads, PM’s, etc.)
Provide assistance in facilitating important meetings
Work to make IT Services Support be viewed as the single resource for obtaining Technology Support
Qualification
Required
Be the first point of contact for support and manage tickets in ServiceDesk
Provide Operational support for office equipment (e.g. printer, plotters, service calls)
Work with users in-person or remotely to resolve a high percentage of reported issues
Provide up-to-date imaged computers to users along with requested software and deploy updates as needed
Provide documentation on processes used for support through collaboration
Manage, support, and procure Telecommunication equipment
Order computers and IT supplies from our preferred Vendors
Maintain computer inventory and replacement plan
Provide problem identification and escalation within the support organization
Support business operations by engaging key staff (IE: admins, office leads, PM's, etc.)
Provide assistance in facilitating important meetings
Work to make IT Services Support be viewed as the single resource for obtaining Technology Support
Enrolled in or completed an IT-related education program
Familiarity with the Microsoft Productivity tools (Ex: Word, Excel, PowerPoint, Outlook)
Willingness to learn and stay on top of the industry, current trends, and IT practices
Exceptional problem-solving and organization skills
Ability to work with others and provide great customer service to the Users
Have good communication skills and a sociable manner
Maintain strong attention to detail in high-pressure situations
Ability to diffuse a situation that has escalated
Company
Westwood Professional Services
Westwood Professional Services is a architecture, engineering, and construction services.
Founded in 1972
1001-5000 employees
H1B Sponsorship
Westwood Professional Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (10)
2023 (10)
2022 (10)
2021 (12)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$13.51M2024-08-07Acquired
2024-03-04Private Equity· $7M
2023-06-30Series Unknown· $3M
Leadership Team
Bryan Powell
Chief Executive Officer
Paul Greenhagen
Board of Directors, Former CEO
Recent News
Dallas Innovates
2025-08-29
PR Newswire
2025-08-05
Venture Capital
2025-07-01
Company data provided by crunchbase