Radiant Digital · 1 day ago
Senior Infrastructure Specialist
Vienna, VA
Contract
Onsite
Senior LevelRadiant Digital is seeking a Senior Infrastructure Specialist to provide support across multiple levels of technical assistance. The role involves troubleshooting user issues, managing escalated technical problems, and addressing complex infrastructure challenges.
HealthcareInformation TechnologyHealth CareInfrastructure
Hiring Manager
Rahman Shareef
Responsibilities
Basic troubleshooting, password resets, ticket logging, and following standard operating procedures (SOPs)
Handling escalated, more complex issues that L1 cannot solve, including network, server, or configuration errors
Managing the most complex issues, such as code bugs, software design flaws, or critical infrastructure failures
Qualification
Required
L1/L2/L3 End user support
Monitoring
Service Management
ITSM
Troubleshooting
Root cause analysis
Company
Radiant Digital
Radiant Digital is supports multiple health focused agencies including Department of Health and Human Services.
Founded in 1997
201-500 employees
H1B Sponsorship
Radiant Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (10)
2022 (2)
2021 (10)
2020 (21)
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase