Switchboard Hiring · 1 day ago
Director of Security Operations
United States
Full-time
Remote
Director/Executive
$175K/yr - $190K/yr
7+ years expSwitchboard is seeking a Director of Security Operations on behalf of Open Technology Solutions (OTS) to build and lead their security operations and incident response function. In this role, you will oversee a team of security professionals and direct the architecture and engineering of OTS' security tooling and infrastructure while working closely with C-suite leadership to manage critical incidents.
Human Resources
No H1B
Responsibilities
Lead security operations and incident response: Direct the day-to-day security operations function and serve as the primary escalation point for critical security incidents, making real-time tactical decisions to contain threats and minimize business impact
Build and scale security programs: Architect and implement security operations frameworks, processes, and runbooks from the ground up, establishing repeatable systems that can scale with organizational growth
Manage and develop the security team: Lead 11 security professionals (5 direct reports) through coaching, mentorship, and professional development while fostering a collaborative, high-performance culture
Engineer security infrastructure: Oversee the selection, deployment, and optimization of security tools and technologies across the stack, ensuring seamless integration and maximum effectiveness of the security ecosystem
Executive incident management: Serve as the authoritative voice on security matters during critical incidents, briefing C-suite leadership with clear, actionable recommendations and coordinating cross-functional response efforts
Drive collaborative security strategy: Partner with enterprise architecture, infrastructure, application development, and business stakeholders to embed security throughout the organization and ensure alignment with business objectives
Maintain security posture for financial services: Ensure compliance with regulatory requirements and industry standards relevant to credit unions and financial institutions, adapting security programs to meet evolving threats and compliance demands
Qualification
Required
Proven security operations leadership: 7+ years in information security with at least 3 years leading security operations, incident response, or SOC teams in complex, multi-stakeholder environments
Hands-on technical expertise: Deep understanding of the security technology ecosystem including SIEM, EDR, vulnerability management, threat intelligence, and security orchestration platforms—you can still roll up your sleeves when needed
Executive presence and communication: Demonstrated ability to communicate technical security issues to C-level executives and board members, translating complex threats into business risk and actionable recommendations
Program-building experience: Track record of designing and implementing security operations programs, processes, and teams from the ground up or through significant transformation initiatives
Decisive crisis management: Proven ability to make high-stakes decisions quickly during active security incidents, balancing risk mitigation with business continuity
Collaborative leadership style: Natural ability to influence without authority, build consensus across teams, and develop strong working relationships with technical and business stakeholders
Industry-relevant background: Experience in regulated environments (financial services, banking, credit unions strongly preferred); MSP or consulting background highly valued for exposure to diverse security challenges and rapid implementation experience
Education: Bachelor's degree in Computer Science, Information Security or equivalent experience; relevant certifications (CISSP, CISM, GIAC, etc.) preferred
Open to travel: up to 10% travel for team collaboration, client engagement, and industry events
Preferred
Education: Bachelor's degree in Computer Science, Information Security or equivalent experience; relevant certifications (CISSP, CISM, GIAC, etc.) preferred
Benefits
Comprehensive medical, dental, and vision insurance (starting first full month)
401(k) with company matching
Open PTO
Student loan paydown program (up to $10,000 lifetime benefit)
Tuition reimbursement (up to $5,250 annually)
Service anniversary bonuses
Company-paid life insurance, short-term and long-term disability
Wellness reimbursement and additional unique perks
Company
Switchboard Hiring
Switchboard Hiring gives growing teams the best of both worlds: the insider judgment of an internal talent leader with the reach and firepower of a top agency, all in one embedded senior recruiter.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase