V-Soft Consulting Group, Inc. · 17 hours ago
IT Infrastructure End User Specialist
Spartanburg, SC
Contract
Onsite
Senior Level
5+ years expV-Soft Consulting Group, Inc. is seeking an IT Infrastructure End User Specialist for their client in Spartanburg, South Carolina. The role involves managing IT end user systems, providing technical leadership, and collaborating with global IT teams to optimize infrastructure performance and ensure service stability.
Artificial Intelligence (AI)ConsultingSoftwareInformation Technology
Responsibilities
Serve as a subject matter expert (SME) for IT end user systems, including how they interface with cloud platforms (AWS, Azure), storage solutions (SAN, NAS), cybersecurity frameworks (firewalls, intrusion prevention, encryption), and other infrastructure (mobile devices, video conferencing systems)
Deploy, configure, and maintain IT end user infrastructure components such as laptops, mobile devices, printers, and peripherals
Collaborate with global IT teams to standardize processes, align on best practices, and support cross-functional IT initiatives
Provide technical leadership and mentorship to junior technicians, ensuring adherence to IT standards and driving skill development
Research and evaluate emerging technologies, including automation, cloud- native services, and AI-driven IT operations to drive innovation and efficiency
Optimize IT infrastructure performance through monitoring, capacity planning, and proactive issue resolution
Adhere to compliance and audit requirements by enforcing security policies, implementing access controls, and supporting regulatory standards
Manage ITIL processes, including problem and change management, incident response, and configuration management to ensure service stability and operational efficiency
Document IT end user infrastructure design, configurations, and best practices to enhance knowledge sharing and continuous improvement
Lead end user infrastructure lifecycle management, including upgrades, patching, and decommissioning to maintain system reliability and security
Oversee vendor management and collaborate with external providers for the deployment and support of IT end user services
Perform other duties as assigned by management
Qualification
Required
BS/BA in Information Technology OR AA/AS degree with 2 years of professional experience OR 4 years of equivalent IT experience
5+ years of experience demonstrating strong communication skills in IT environments
Strong customer service mindset is required
2+ years of junior leadership experience, mentoring teams or managing IT projects
5+ years of experience managing enterprise end user IT systems, including end user software systems, client virtualization, hardware, and security concepts
Windows 10/11, Active Directory
Office 365 product suite, including OneDrive and Microsoft Teams Rooms (video conferencing)
Acronis DR
LAN/WAN networking (DNS, DHCP, TCP/IP, etc.)
Routers, switches, access points, and firewalls (including rules)
Laptops, printers, Zebra scanners (Android), radios, and IoT devices
Collaboration toolsets (JIRA, Confluence, SharePoint, Microsoft Teams)
Preferred
6 Sigma / LEAN methodology
5S/6S methodology
Experience in manufacturing environments is preferred
Benefits
Medical
Dental
Vision
401(k) plan
Competitive compensation
Company
V-Soft Consulting Group, Inc.
V-Soft Consulting, an innovative corporation specializing in Information Technology consulting; including staffing, digital, and infrastructure solutions.
1001-5000 employees
H1B Sponsorship
V-Soft Consulting Group, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (363)
2024 (248)
2023 (272)
2022 (401)
2021 (409)
2020 (460)
Funding
Current Stage
Late StageLeadership Team
Michael Grendi
Chief Financial Officer
Lonnie Gray
Chief Operating Officer
Company data provided by crunchbase