Church World Service · 3 hours ago
Integration Programs Manager - Houston, TX
Houston, TX
Full-time
Onsite
Senior Level
6+ years expChurch World Service is dedicated to supporting refugees and immigrants in their integration into the community. The Integration Program Manager is responsible for overseeing various programs aimed at aiding refugees’ integration, ensuring compliance with funding requirements, and fostering partnerships within the community.
AssociationInformation TechnologyNon Profit
Responsibilities
Recruit, hire, train, supervise, and evaluate employment staff in accordance with CWS personnel policies and guidance from CWS Human Resources
Promote teamwork, coordinate the workload of employment staff, delegate responsibilities, and hold staff accountable
Fosters a workplace culture that radiates positivity and enthusiasm, inspiring team members through an approachable and optimistic demeanor
Demonstrates a genuine commitment to the well-being of staff, proactively seeking opportunities to support and assist team members in their professional growth and job satisfaction
Ensure professionalism and quality program service provision. Provide ongoing training to staff on program developments and service requirements
Monitor general client well-being. Ensure clients are connected to in-house support and make referrals to external service providers. Identify support services that may assist clients in becoming self-sufficient, such as ESL, transportation, financial literacy training, immigration services, and child care
Oversee documentation of all contacts and services in client case files and maintain case note logs. In addition to documenting all services, record clients’ employment-related progress in case file, including compliance, job offers, all placements, job retention, public assistance usage, follow-up on placements, and possibilities of upgrades
Review and submit funder-required reports. Liaise with employment program funders on behalf of CWS Local Office
Monitor contract compliance for CWS Local Office programs. Ensure that contract performance demonstrates appropriate progress toward contract goals. Hold direct service staff accountable for their roles in achieving contract goals
Conduct regular case file review to ensure documentation compliance with funder requirements
Develop partnerships with volunteers, mentors and community organizations that support refugees’ upward mobility
Organize/coordinate CWS classes supporting refugee family self-sufficiency
Support volunteers engaged with CWS employment clients
Stay up-to-date on employment program changes and funder requirements. Coordinate regular trainings for employment staff on program changes and train new staff on program guidelines and compliance
Facilitate and support innovation in CWS Local Office resettlement program
Advocate on behalf of refugees, and refugee-serving voluntary agencies
Attend trainings and conferences as requested by supervisor
Keep informed about refugee and immigrant issues, and available services to refugees, using current information to better identify and serve refugee clients
Represent the program at meetings and speaking engagements relevant to the responsibilities of the position
Qualification
Required
Minimum 6 years of previous experience in refugee resettlement required
Minimum 2 years of demonstrated supervisory experience mentoring and training staff
Ability to work in a multi-cultural environment required
Excellent leadership skills and strong written and verbal communication skills required
Computer literate, with strong proficiency in MS Office (Excel, Word and Access) and internet applications required
Bachelor's degree or equivalent experience in lieu of degree
Work varied hours, including occasional nights, weekends and holidays
Must be willing and able to travel within TX, occasionally on short notice
Must have valid driver's license and reliable personal vehicle
Preferred
Fluency in a refugee language preferred but not required
Knowledge of refugee language is preferred
Benefits
403 (b) Retirement Plan
Medical, Dental and Vision Insurance
Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
14 Official Holidays
Sick Time Off (12 Accrued monthly)
Life Insurance and AD&D
Long Term and Short-Term Disability
Employee Assistance Program (EAP)
Health Savings Account
Flexible Spending Accounts
Company
Church World Service
Church World Service is a group of churches of various denominations that have come together to help the poor and needy.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Joanne Rendall
CFO and Senior Vice President
Alicia Roda-Pearsall, SHRM-CP
HR Business Partner II
Recent News
bloomberglaw.com
2025-09-12
2025-06-04
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