Chubb · 6 hours ago
ESIS Claims Specialist, AGL
Dallas, TX
Full-time
Onsite
Mid, Senior Level
7+ years expChubb is a world leader in insurance, providing a range of insurance products and services globally. The AGL Claims Specialist is responsible for investigating and settling claims promptly and equitably, ensuring compliance with established best practices and maintaining strong customer relations.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Receive assignments
Reviews claim and policy information to provide background for investigation and may determine the extent of the policy’s obligation to the insured depending on the line of business
Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information
Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal
Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company’s obligation to the insured under the policy contract
Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc
Sets reserves within authority limits and recommends reserve changes to Team Leader
Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions
Prepares and submits to Team Leader unusual or possible undesirable exposures. Assists Team Leader in developing methods and improvements for handling claims
Settles claims promptly and equitably
Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims
Informs claimants, insureds/customers or attorney of denial of claim when applicable
May assist Team Leader and company attorneys in preparing cases for trial by arranging for attendance of witnesses and taking statements. Continues efforts to settle claims before trial
Refers claims to subrogation as appropriate. May arrange for salvage disposition or other recovery proceedings as necessary by line of business
May participate in claim file reviews and audits with customer/insured and broker. Administers benefits timely and appropriately. Maintains control of claim’s resolution process to minimize current exposure and future risks
Establishes and maintains strong customer relations
Maintaining system logs
Investigating compensability and benefit entitlement
Reviewing and approving medical bill payments
Managing vocational rehabilitation
Qualification
Required
College degree or 7+ years' experience handling claims in a relevant line of business including Construction Defect claims
Basic knowledge of claims handling and familiarity with claims terminologies
Effective negotiation skills
Strong communication and interpersonal skills to be capable of dealing with claimants, customers, insureds, brokers, attorneys etc. in a positive manner concerning losses
Ability to self-motivate and work independently
Knowledge of company products, services, coverage's and policy limits, along with awareness of the company's claims best practices
Knowledge of applicable state and local laws and ability to obtain necessary license
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
Benzinga.com
2026-02-05
Life Insurance International
2026-02-05
Media OutReach Newswire
2026-01-22
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