GEICO · 1 day ago
Senior Manager, Claims Analytics & Decision Support (Auto)
Chevy Chase, MD
Full-time
Hybrid
Senior Level
$130K/yr - $212K/yrGEICO is a leading insurance company that offers quality coverage and innovative solutions to its customers. The Senior Manager, Claims Analytics & Decision Support will act as a strategic finance partner to Claims leadership, translating financial and operational data into actionable insights to enhance claims performance and operational efficiency.
Telecom & CommunicationsGovernmentFinanceProperty & Casualty InsuranceAppsAuto InsuranceFinancial ServicesInsuranceInternetMobile
No H1B
Responsibilities
Own financial analysis and decision support for the Auto Claims organization:
Loss cost, severity, and frequency trends
Claims expense and operational cost dynamics
Claim handling efficiency and productivity metrics
Partner closely with Claims leaders to:
Evaluate performance drivers and emerging trends
Quantify tradeoffs between claim outcomes, cost, cycle time, and customer experience
Support data-backed decisions related to staffing, process changes, and operational
Develop and maintain claims-focused analytics, including:
Loss cost and expense outlooks
Severity and frequency trend analysis
Sensitivity analyses tied to claim mix, operational changes, or external cost pressures
Move beyond reporting to deliver insight-led storytelling that connects financial outcomes to claims operations and decision levers
Design and operationalize new analytical tools and models to support claims decision-making at scale
Identify opportunities to improve analytical frameworks, data usability, and insight timeliness across Claims
Serve as a trusted thought partner to:
Claims senior leadership
Claims operations and support teams
Cross-functional partners (e.g., Product, Underwriting, Actuarial)
Support financial and business readouts by distilling complex analyses into clear, decision-ready narratives
Anticipate questions and proactively surface risks and opportunities related to claims performance
Enhance consistency and rigor across finance’s claims analytics through:
Standardized metrics, templates, and decision frameworks
Improved documentation and repeatability of analyses
Contribute to the evolution of FP&A toward a high-impact advisory, forward-looking model
Collaborate with peers to share best practices and elevate analytics maturity across the Auto CFO organization
Lead, mentor, and develop team members supporting claims analytics
Set clear expectations around analytical quality, business partnership, and ownership
Build bench strength by coaching team members toward broader understanding of the business, economics, and trade-offs between decisions
Qualification
Required
Experience in financial analysis and decision support for claims organizations
Ability to evaluate performance drivers and emerging trends
Experience in quantifying tradeoffs between claim outcomes, cost, cycle time, and customer experience
Proficiency in developing and maintaining claims-focused analytics
Experience in delivering insight-led storytelling that connects financial outcomes to claims operations
Ability to design and operationalize analytical tools and models
Experience in identifying opportunities to improve analytical frameworks and data usability
Ability to serve as a trusted thought partner to senior leadership and cross-functional partners
Experience in distilling complex analyses into clear, decision-ready narratives
Ability to anticipate questions and proactively surface risks and opportunities
Experience in enhancing consistency and rigor across finance's claims analytics
Ability to contribute to the evolution of FP&A toward a high-impact advisory model
Experience in leading, mentoring, and developing team members
Ability to set clear expectations around analytical quality and business partnership
Experience in coaching team members toward broader understanding of business economics
Benefits
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company
GEICO
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.
Founded in 1936
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1996-01-01Acquired
Leadership Team
Todd Combs
Chairman, President, and Chief Executive Officer
Clayton Johnson
Sr. Director of Product Management
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