UIC Commercial Services · 17 hours ago
Scrum Master
UIC Commercial Services is seeking a Scrum Master located in Washington D.C. to support the Department of Housing and Urban Development (HUD) in modernizing various program offices. The role involves facilitating Scrum events, promoting communication among stakeholders, and managing team dynamics to ensure project success.
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Responsibilities
Facilitating the Scrum Events (Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospective)
Promoting continuous communication between stakeholders and product end users
Monitoring and helping improve team dynamics
Motivating and acting as the glue that holds the team together
Managing external interference to secure team effectiveness
Sharing accountability for project success with the team
Support the configuration, quality assurance, testing, and deployment of ServiceNow
Collaborative project and workstream planning
Familiarity with JIRA or similar project/task management tool to track work, manage dependencies, and communicate status
Analyze data to identify trends, insights, and opportunities for process improvements
Demonstrate experience addressing customer and stakeholder challenges with minimal guidance
Demonstrate experience with organizational change management best practices and large-scale communications
Qualification
Required
Facilitating the Scrum Events (Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospective)
Promoting continuous communication between stakeholders and product end users
Monitoring and helping improve team dynamics
Motivating and acting as the glue that holds the team together
Managing external interference to secure team effectiveness
Sharing accountability for project success with the team
Support the configuration, quality assurance, testing, and deployment of ServiceNow
Collaborative project and workstream planning
Familiarity with JIRA or similar project/task management tool to track work, manage dependencies, and communicate status
Analyze data to identify trends, insights, and opportunities for process improvements
Demonstrate experience addressing customer and stakeholder challenges with minimal guidance
Demonstrate experience with organizational change management best practices and large-scale communications
Five (5+) years of relevant technical experience
Experience with ServiceNow
Scrum Certification required
Experience organizing and managing project teams or workstreams on large engagements
Demonstrated experience with organizational change management best practices and large-scale communications
Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
Possess ability to utilize Microsoft Office Suite; Word, Excel, PowerPoint, SharePoint
Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend, and squat periodically
Candidates must be able to obtain a security clearance at the Public Trust level
US Citizenship is a requirement for Public Trust clearance and admission to this location
Preferred
BA/S is highly preferred
Company
UIC Commercial Services
UIC Commercial Services is a division of Ukpeaġvik Inupiat Corporation, the Alaska Native Village Corporation for Utqiaġvik, Alaska.