Hunter Douglas, Inc. · 21 hours ago
IT ERP Analyst, OTC
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. They are seeking a Junior ERP Analyst to support SAP S/4HANA Order-to-Cash processes, assisting in configuration, testing, and providing first-level functional support while collaborating with senior analysts and business users.
Consumer Goods
Responsibilities
Provide first-level functional support for SAP S/4HANA OTC processes, including sales order creation, pricing, billing, and delivery management
Work with senior analysts to analyze business requirements and document process and configuration needs
Assist in the configuration and testing of SAP OTC functionality under guidance from senior team members
Support the setup and monitoring of IDoc interfaces and middleware integrations between SAP and external ordering, CRM, or e-commerce systems
Collaborate with business users to troubleshoot and resolve system issues , escalating when necessary
Participate in testing activities (unit testing, integration testing, UAT) and help document test cases and results
Maintain accurate documentation for configuration, procedures, and issue resolutions
Support end-user training and knowledge sharing by preparing materials and assisting with workshops
Contribute to continuous improvement efforts , identifying opportunities to streamline or automate OTC processes
Stay current on SAP updates, functionality, and best practices to continuously build professional skills
All other duties as assigned
Qualification
Required
Bachelor's degree (or equivalent) in Information Systems, Computer Science, Business Administration or a related field
2–5 years of experience in SAP ERP systems (S/4HANA or ECC); internship or exposure to SAP SD/OTC preferred
Understanding of basic Order-to-Cash concepts such as order entry, pricing, delivery, and billing
Familiarity with system integrations (IDocs, middleware, EDI, or APIs) is a plus
Experience working with Excel, reporting tools, or SQL queries is helpful but not required
Basic fundamental knowledge of SAP navigation, reporting, and master data (customer, material, pricing)
Solid analytical and problem-solving abilities; eager to learn complex systems and processes
Solid organizational and documentation skills with attention to detail
Solid written and verbal communication skills
Solid ability to work both independently and collaboratively in a team environment
Positive attitude, curiosity, and motivation to develop SAP expertise
Preferred
Exposure to SAP S/4HANA Sales & Distribution (SD) or related modules through coursework, certification, or hands-on experience
Knowledge of basic integration concepts (IDoc flow, middleware monitoring, error handling)
Familiarity with business processes in manufacturing or distribution environments
Benefits
Generous benefits package including medical, dental, vision, life, disability
Time off with pay
401(k) plan with a degree of employer matching
Paid parental leave
Wellness programs and product discounts
Company
Hunter Douglas, Inc.
Hunter Douglas offers premium, intelligent window fashions that beautifully transform natural light and enhance your home's interiors.
H1B Sponsorship
Hunter Douglas, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (5)
2022 (12)
2021 (3)
2020 (6)
Funding
Current Stage
Late StageCompany data provided by crunchbase