Metropolitan Transportation Authority · 18 hours ago
Manager Program Support
New York, NY
Full-time
Hybrid
Mid, Senior Level
$87K/yr - $109K/yr
6+ years expMetropolitan Transportation Authority is seeking a Manager of Program Support to assist in managing various support functions for their Capital Program and Business Operations. The role involves timely decision-making, issue identification, and enabling efficient work products, as well as managing and developing unit staff.
Transportation/Trucking/Railroad
Responsibilities
Assist in managing the implementation of administrative functions, including but not limited to areas such as: capital project budget administration, procurement requests, payment coordination, timecard and job charge management, space management (including field offices), non-revenue vehicle management, training and travel requests, overtime management, and equipment or supplies management
Support coordination with related parties throughout C&D
Manage and support improvements in developing, analyzing, reporting, and maintaining data and related systems supporting project management, business unit, or departmental operations
Identify issues, provide recommendations, and support resolution in coordination with senior management
May assist in managing and completing budget activities and requests for capital projects in a business unit or supporting departmental or business unit operations
Manage and prepare data analysis, reporting, and presentations
May support data and document management activities for project management systems within a business unit or integrated project
May assist in activities related to personnel requests and documentation for a department or a business unit, including temporary staffing services. Maintain related reports and data
May assist in researching and providing input to solutions for issues related to contracts and procurement requests for operations or capital program/project-related issues
Qualification
Required
Bachelor's degree in Business Administration, Public Administration, Engineering, Architecture, Computer Science, or a related field
Must have a minimum of six (6) years of related experience
Excellent organization, communication, and interpersonal skills
Ability to work collaboratively with an aptitude for managing detailed analytical work
Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement
Ability to handle sensitive and confidential information with sound judgment and discretion
Ability to work effectively with all levels of management and team members
Excellent problem-solving, listening, and prioritization skills
Ability to work in a high-profile, high-pressure environment effectively
Proficiency in Microsoft Office Suite (including Word, Excel, Access, PowerPoint, and Outlook), Teams, or similar applications
Preferred
A Master's degree is preferred in one of the disciplines listed above
Experience in highly analytical roles performing budgeting, reporting, project controls, or other relevant analytical experience preferred
Experience with MTA policies, procedures, and processes related to departmental operations and/or capital project/program budget and administration preferred
Proficiency in PeopleSoft, Power BI, and project management applications (such as Asite, PSR, and Visio) preferred
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janno Lieber
Chair & CEO
Sam Tabikh, P.E.
Facilities Engineer and Projects CEO
Recent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
2025-10-04
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