Frontier Airlines · 1 day ago
Manager - Digital Product Solutions
Denver, CO
Full-time
Onsite
Mid, Senior Level
$90K/yr - $120K/yr
5+ years expFrontier Airlines, Inc. is a leading ultra-low cost carrier headquartered in Denver, Colorado, committed to delivering Low Fares Done Right. The Manager, Digital Product Solutions is responsible for overseeing customer experience-focused product areas across digital platforms, collaborating with cross-functional teams to enhance customer engagement and executing the digital product roadmap.
TravelTransportationService IndustryTourism
Responsibilities
Support execution of the Customer Experience digital product roadmap under the direction of Product Leadership
Help identify opportunities to improve customer engagement, usability, conversion, and ancillary revenue
Translate business needs into clear requirements, user stories, and acceptance criteria
Participate in Agile ceremonies including backlog grooming, sprint planning, and daily stand‑ups
Collaborate with UX/UI teams to support MVP definition and iterative delivery
Analyze product data, customer feedback, and testing outcomes to support data‑driven decisions
Monitor key performance indicators such as conversion, NPS‑related metrics, and digital channel performance
Present insights and recommendations to Product Leadership and key stakeholders
Partner with UX/UI, IT, BI, Marketing, Operations, and third‑party vendors to support implementation of digital enhancements
Assist with issue resolution and prioritization in partnership with engineering and vendor teams
Help communicate product updates, priorities, and release expectations to cross‑functional teams
Conduct UAT / QA activities for new features and digital touchpoints
Track delivery progress, risks, and dependencies for assigned initiatives
Maintain documentation including requirements, release notes, and product guidelines
Other duties as assigned
Qualification
Required
Bachelor's degree in Business, Computer Science, Marketing, or a related field, or equivalent work experience
5+ years of experience in digital product management, preferably within ecommerce, travel, or hospitality industries
Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and product management best practices
Experience with product analytics, A/B testing, and data-driven decision-making
Excellent leadership, stakeholder management, and communication skills
Ability to manage multiple priorities in a fast-paced, high-growth environment
Experience working with CMS, API integrations, and cloud-based digital platforms
Strong understanding of digital product management processes, methodologies, and best practices
Deep knowledge of Agile development and ability to lead cross-functional teams effectively
Excellent analytical and problem-solving skills, with experience in data-driven decision-making
Strong communication and collaboration skills, with the ability to influence stakeholders at all levels
Experience with customer journey optimization, UX principles, and usability testing
Ability to work with technical and non-technical teams to translate business requirements into actionable features
Strong organizational skills with the ability to manage multiple projects and deadlines
Experience with roadmap planning, prioritization frameworks, and backlog management
Preferred
Familiarity with Azure DevOps, Adobe Experience Cloud, or similar tools
CSPO or similar certifications
Knowledge of coding and design best practices is a plus
Familiarity with cloud technologies, microservices, and API development
Benefits
Flight benefits for you and your family to fly on Frontier Airlines.
Buddy passes for your friends so they can experience what makes us so great.
Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
Enjoy a ‘Dress for your Day’ business casual environment.
Flexible work schedules that support work/life balance.
Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
Company
Frontier Airlines
Frontier Airlines offers group and charter, and cargo transportation services.
5001-10000 employees
H1B Sponsorship
Frontier Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (10)
2023 (11)
2022 (3)
2021 (6)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-04-01IPO
2013-12-03Acquired
Leadership Team
Howard Diamond
Executive Vice President, Legal and Corporate Affairs
James Dempsey
President
Recent News
2026-01-22
Company data provided by crunchbase