Delivery Operations Support Analyst (Hybrid) : 200461 jobs in United States
cer-icon
Apply on Employer Site
company-logo

HKA Enterprises · 1 day ago

Delivery Operations Support Analyst (Hybrid) : 200461

HKA Enterprises is seeking a Delivery Operations Support Analyst to provide technical, analytical, and work management support for utility delivery operations. This hybrid role focuses on safety, reliability, storm restoration, cost management, and customer service through accurate and timely work execution.

AccountingConsultingHuman ResourcesInformation TechnologyBookkeeping and PayrollStaffing Agency
check
Growth Opportunities
Hiring Manager
Laura Moore
linkedin

Responsibilities

Support delivery operations through work management, reporting, and customer coordination
Monitor job status, schedules, and reliability metrics
Serve as a liaison between internal teams, external customers, and agencies
Support storm restoration activities, including outage and resource tracking
Execute customer contracts and ensure accurate billing and invoicing
Perform audits, reconciliations, and close-out of work orders
Verify costs, invoices, timesheets, and general ledger entries
Use Microsoft Office tools to prepare reports, correspondence, and presentations
Provide administrative support to multiple managers as needed
Participate in safety initiatives and continuous improvement efforts

Qualification

Microsoft OfficeCustomer ServiceUtilities ExperienceWork ManagementIndependent JudgmentCommunication SkillsOrganizational SkillsFlexibility

Required

High School Diploma or GED (required)
Strong customer service, communication, and organizational skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Ability to work independently and prioritize competing tasks
Flexibility to support after-hours and weekend storm restoration when needed

Preferred

Experience in utilities, operations support, or work management preferred

Company

HKA Enterprises

twittertwitter
company-logo
HKA Enterprises is a staffing and recruiting company that offers contingent labor, direct hire, and payroll services.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Keith O'Connell
Chief Financial Officer
linkedin
Company data provided by crunchbase