Mission Critical Solutions · 1 day ago
Fire Alarm Service Technician
Mission Critical Solutions (MCS) is a leading-edge technology solutions provider headquartered in Tampa, Florida. They are seeking a Fire Alarm Service Technician responsible for servicing, troubleshooting, testing, and maintaining fire alarm and life safety systems in occupied facilities, ensuring compliance and customer satisfaction.
Enterprise SoftwareMusicElectronicsSoftwareInformation TechnologyAudioComputerCRMInfrastructure
Responsibilities
Troubleshoot, repair, and service fire alarm and life safety systems
Perform annual, semi-annual, and quarterly test and inspections in accordance with NFPA 72 and local AHJ requirements
Interpret system drawings, as-built documentation, submittals, specifications, schematics, and manufacturer manuals
Identify system deficiencies, document findings, and provide clear service reports and corrective action recommendations
Program, reprogram, and modify existing fire alarm systems to support service work and code compliance
Respond to service calls involving fire alarm systems and related low-voltage systems including ERCES/BDA, card access, CCTV, intrusion, and nurse call systems
Support monitoring account setup, testing, and troubleshooting
Coordinate service activities with customers, facility representatives, AHJs, and internal project teams
Ensure compliance with NFPA standards, local codes, OSHA regulations, and company safety policies
Perform other duties as assigned
Qualification
Required
High School Diploma or equivalent required
FASA/BASA certification required
Ability to obtain and maintain a Florida State Jessica Lunsford Act (JLA) badge required
Minimum of five years of fire alarm service experience, including troubleshooting, programming, and modification of existing systems
Proficiency with NFPA 72, Life Safety Code 101, and the International Building Code
Ability to climb ladders, work at heights, and access confined spaces as required
Must possess the capability to sit, stoop, kneel, or crouch for extended durations
Must be able to lift and move equipment weighing up to 50 pounds
Candidates must possess a valid driver's license and a clean driving record
Preferred
NICET certification preferred
FCC GROL certification preferred
Manufacturer certifications preferred, including but not limited to Fire-Lite, Silent Knight, Notifier, FCI-Gamewell, Simplex, Siemens, and EST
Other life safety or systems-related certifications preferred
Experience servicing systems manufactured by Fire-Lite, Silent Knight, Notifier, FCI-Gamewell, Simplex, Siemens, EST, or similar platforms is highly desired
Company
Mission Critical Solutions
MISSION CRITICAL SOLUTIONS is an information technology company specializing in telephony systems & solutions
Funding
Current Stage
Growth StageRecent News
2026-01-12
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