KIDSUNITED · 13 hours ago
Club Manager, Kids United- Nazareth, PA
KidsUnited is the leading brand in early childhood development through soccer, seeking a General Manager to lead presale efforts and create a culture of learning and development. The General Manager will focus on driving sales, managing staff, and ensuring exceptional experiences for students and families.
Sports
Responsibilities
Drive Growth & Business Performance Create monthly KPIs and execute membership sales strategies to drive membership and revenue growth
Analyze conversion rates, retention, and revenues to optimize performance
Develop and implement business to business relationships and local marketing initiatives to increase brand awareness within the community
Build and maintain a family oriented atmosphere in the facility for all
Recruit and coach a team of highly motivated and energized staff. This includes sales associates and coaches
Set clear performance expectations and hold the team accountable for results. Quality control to optimize the class experience
Foster a culture of service, excellence, and enthusiasm—everyone on the team should exude the KidsUnited culture
Ensure classes are performed optimally with an energetic and engaging atmosphere
Coach between 5-8 classes per week
Be the face of your club - All staff and families should see you as a leader who fosters the KidsUnited culture in everything they do. Be very friendly and highly engaging
Ensure every class is held to the highest standard and coaches and staff perform above and beyond expectations
Address parent concerns, manage feedback, and continuously improve the customer journey
Ensure the facility is clean, safe, and operating at the highest standard
Perform and oversee daily tasks to ensure club efficiency and growth
Manage staff schedules, conduct payroll
Compliance with all KidsUnited processes and standards
Qualification
Required
Passion for working with children
Prior management experience
Experience in membership based sales
Outgoing personality to engage with families
Interest in center operations
Driving sales
Leadership in staff development
Curriculum delivery
Customer service
Sales & Business Acumen
Customer-Obsessed Mindset
Children's Development
Leadership & Team Development
Strong Execution & Problem-Solving Skills
High-Energy, Hands-On Approach
Positive Energy
Preferred
Soccer background – Any personal or professional experience with soccer is a plus
Coaching or early childhood education – Experience working with kids in a coaching or teaching setting is highly valued, especially with ages 1.5–9