Xcel Energy · 10 hours ago
Meter Reading and Collecting Analyst
Amarillo, TX, 79107
Full-time
Onsite
Senior Level
$64K/yr - $91K/yr
5+ years expXcel Energy is a leading combination electricity and natural gas energy company, and they are seeking a Meter Reading and Collecting Analyst. This role is responsible for managing meter reading, field collections, and data acquisition applications to ensure they meet departmental and business unit goals through analysis, design, and support of business processes and information systems.
Electrical DistributionEnergyNatural Resources
Responsibilities
Provide analytical expertise in the development, integration, and application of meter reading and collections systems requirements to ensure accurate reading, measurement and billing of energy data. Contribute to departmental and business unit operational goals by working with management and stakeholders to analyze, design, implement and support business processes and information systems. Includes facilitating discussions to identify, document, validate and analyze business requirements, designing innovative solutions and making recommendations that support departmental goals
Manage all reporting and analytical processes for daily, weekly and monthly operations and compliance. Compile, compare and analyze meter reading, collections, data acquisition and customer information reports. Determine trends and troubleshoot for potential problems and errors. Maintain data integrity through verification processes. Manage collection and data acquisition systems to ensure all data is acquired and transmitted on time. Use all related systems including MRAS, ARCS, FCS, CRS, Itron, MDMS, Cellnet, Smart Sync, Smart Grid, etc. Provide necessary documentation to maintain Sox and internal auditing requirements
Provide business requirements, business feedback, and direction for the development, deployment and support of existing and new processes and technologies that optimize revenue cycle goals. Build effective working relationships with stakeholders to understand and meet informational needs. Interact with management, and other stakeholders through verbal or written communication. Prepare and present presentations to management, customers, and other stakeholders in a variety of settings
Keep abreast of meter reading and collections technology improvements to effectively utilize new technology
Facilitate and monitor budget reports and timelines. Gather data from areas and assure timeliness and accuracy of budget information and reporting. Provide periodic updates and reports on budget performance. Respond to inquiries and requests for budget information and assist with analysis. May assist with reporting and analysis of employee non-productive time-off
Other duties as assigned
Qualification
Required
High school diploma required; 2 years of college desired or equivalent combination of education and experience
Minimum of 5 years of combined related work experience with field credit/collections, billing, meter reading and customer care operations
Minimum of 2 years of lead or senior experience within customer service, meter reading or related area, with progressive experience leading projects and/or employees
Excellent computer skills with Microsoft Office software and analytical software required
Strong customer focus
Demonstrated attention to detail. Proven communication and analytical skills
Ability to travel occasionally
Benefits
Annual Incentive Program
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) (if enrolled in eligible health plan)
Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement (if enrolled in eligible health plan)
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave
Company
Xcel Energy
Xcel Energy is an electric and natural gas energy company that offers a portfolio of energy-related products and services to customers.
10001+ employees
H1B Sponsorship
Xcel Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (6)
2022 (4)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.39BKey Investors
US Department of EnergyBreakthrough Energy Ventures
2024-11-04Post Ipo Equity· $1.2B
2023-10-18Grant· $100M
2023-09-22Grant· $70M
Leadership Team
Robert Frenzel
Chairman, President and CEO
Tim Peterson
CIO/CTO
Recent News
Renewable Energy Magazine
2026-02-06
2026-02-05
Company data provided by crunchbase