Deutsche Bank · 1 day ago
Technology Service Specialist- Assistant Vice President
New York, 1 Columbus Circle
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $153K/yrDeutsche Bank is seeking a Technology Service Specialist to join their Corporate Bank Production team. This role involves supporting mission-critical payments and Foreign Exchange platforms, ensuring system stability and reliability while enhancing client experience through proactive troubleshooting and automation.
FinanceBankingFinancial Services
Responsibilities
Own incident, problem, and change management for mission-critical applications, driving faster resolution, fewer incidents, and consistent achievement of Service Level Objectives/Service Level Agreements
Perform deep technical analysis to diagnose performance, resiliency, and availability issues, implementing preventative solutions to strengthen system reliability
Partner with Development, Infrastructure, and Production stakeholders globally to identify risk, resolve conflicts, and drive stable, scalable platform and process improvements
Lead continuous improvement initiatives by automating manual tasks, enhancing monitoring, improving platform hygiene, and reducing technical debt across the production environment
Deliver day-to-day production engineering support, including 24x7 monitoring, event management, business request prioritization, and participation in software development life cycle and release readiness activities
Strengthen operational excellence by establishing governance, knowledge management, vendor oversight, documentation standards, and coaching teams to build a sustainable engineering culture
Qualification
Required
Bachelors Degree or Equivalent required
Extensive experience supporting and stabilizing mission-critical production applications, applying Information Technology Infrastructure Library best practices to improve reliability, reduce incidents, and strengthen operational resilience
Strong technical foundation across complex enterprise environments including UNIX/Linux, databases, middleware, messaging, cloud platforms, and distributed/microservices architectures (Kubernetes, Kafka)
Proven automation and engineering mindset with experience in scripting and tooling (Python, Bash, PowerShell, Ansible, Robotic process automation, batch/workload automation) to eliminate manual effort and technical debt
Proficient with monitoring, observability, and scheduling tools (Geneos, Splunk, Grafana, New Relic, Control-M) and incident management platforms (Remedy/ServiceNow/Heat) to ensure proactive issue detection and rapid resolution
Preferred
Familiarity with cloud and modern engineering environments, including Global Control Programme and DevOps/continuous integration/continuous deployment (or development) practices, with exposure to automation frameworks (Ansible, Jenkins/Groovy, Python, Java)
Understanding of Payments domain fundamentals and financial messaging standards (e.g., Society for Worldwide Interbank Financial Telecommunication), with an appreciation for mission-critical, high-availability systems
Strong analytical and strategic thinker with the ability to simplify complex problems and drive practical solutions
Effective communicator and relationship builder, comfortable influencing stakeholders and collaborating across global, cross-functional teams
Self-directed and adaptable, able to manage competing priorities, work independently, and deliver results in fast-paced, time-sensitive environments
Benefits
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift and volunteer programs
Company
Deutsche Bank
Deutsche Bank is an investment bank that offers financial products and services to corporate and institutional clients.
Founded in 1870
10001+ employees
H1B Sponsorship
Deutsche Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.08BKey Investors
European Investment BankCapital GroupCerberus Capital Management
2025-06-11Post Ipo Debt· $575.51M
2024-11-14Post Ipo Debt· $1.5B
2020-10-13Post Ipo Equity
Leadership Team
Dilipkumar Khandelwal
Chief Executive Officer, Deutsche India
T
Tom Patrick
CEO, Americas
Recent News
2026-02-04
2026-02-03
Company data provided by crunchbase