Vertical Payments · 15 hours ago
Merchant Services Agent
Vertical Payments is a leading provider of secure and efficient payment processing solutions for businesses of all sizes. The Merchant Services Agent will engage with clients to identify their payment processing needs, recommend tailored solutions, manage accounts, and ensure an exceptional customer experience.
FinancePaymentsCredit CardsFinancial Services
Responsibilities
Engage directly with prospective and current business clients to identify their payment processing needs and recommend tailored solutions
Managing accounts
Addressing client inquiries
Ensuring an exceptional customer experience
Staying informed about industry trends and innovations
Qualification
Required
Strong communication, interpersonal, and relationship-building skills to interact effectively with clients and team members
Expertise in payment processing, merchant onboarding, interchange rates, and familiarity with PCI compliance
Experience in sales or client relationship management, with a focus on delivering high-quality customer service
Proficiency in analyzing business needs, preparing tailored payment solutions, and presenting recommendations effectively
Adaptability to remote work, coupled with self-motivation and organizational skills
Bachelor's degree in Business Administration, Finance, or a related field, or equivalent work experience
Preferred
Previous experience in the payment processing or financial services industry is an advantage