Harness · 21 hours ago
Senior IT Systems Administrator
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$115K/yr - $130K/yr
5+ years expHarness is a leading AI-powered software delivery platform company, and they are seeking a Senior IT Systems Administrator to own, scale, and secure their corporate IT environment. This hands-on role focuses on identity, SaaS platforms, device management, automation, and security in a fast-growing global company.
Artificial Intelligence (AI)Cloud ComputingEnterprise SoftwareSaaSSoftwareDeveloper ToolsDevOpsProductivity Tools
Responsibilities
Administer identity and access management platforms (Okta, SSO, SCIM, lifecycle workflows)
Manage and optimize SaaS applications (Google Workspace, Microsoft 365, Atlassian, Slack, etc.)
Lead device management for macOS and mobile platforms using MDM solutions (Kandji (Iru), ManageEngine)
Serve as a primary SME for core corporate IT systems
Design, build, and maintain automation workflows using Workato, BetterCloud, Okta Workflows, and similar tools
Identify manual or error-prone processes and proactively replace them with scalable automation
Partner with internal teams to deliver automation that improves efficiency and employee experience
Maintain a security-first mindset across identity, endpoints, SaaS, and access controls
Support and improve endpoint and infrastructure security (SentinelOne, Qualys, RBAC models)
Participate in system monitoring, incident response, and root-cause analysis
Assist with networking and infrastructure initiatives (Meraki, Cisco)
Lead and execute IT projects from design through delivery
Provide Tier-3 level troubleshooting and escalation support
Create and maintain high-quality documentation, runbooks, and knowledge base articles
Participate in a rotating on-call schedule
Ability to travel between company offices on an as-needed basis to support infrastructure projects, deployments, and on-site initiatives, including office buildouts, technology setups, and the resolution of complex on-site issues
Perform other duties as assigned, consistent with the role
Qualification
Required
5+ years in a similar role in a growing or enterprise environment
Experience supporting 1,000+ end users across multiple locations
Proven ability to operate independently and own systems without heavy oversight
Administer identity and access management platforms (Okta, SSO, SCIM, lifecycle workflows)
Manage and optimize SaaS applications (Google Workspace, Microsoft 365, Atlassian, Slack, etc.)
Lead device management for macOS and mobile platforms using MDM solutions (Kandji (Iru), ManageEngine)
Serve as a primary SME for core corporate IT systems
Design, build, and maintain automation workflows using Workato, BetterCloud, Okta Workflows, and similar tools
Identify manual or error-prone processes and proactively replace them with scalable automation
Partner with internal teams to deliver automation that improves efficiency and employee experience
Maintain a security-first mindset across identity, endpoints, SaaS, and access controls
Support and improve endpoint and infrastructure security (SentinelOne, Qualys, RBAC models)
Participate in system monitoring, incident response, and root-cause analysis
Assist with networking and infrastructure initiatives (Meraki, Cisco)
Lead and execute IT projects from design through delivery
Provide Tier-3 level troubleshooting and escalation support
Create and maintain high-quality documentation, runbooks, and knowledge base articles
Participate in a rotating on-call schedule
Ability to travel between company offices on an as-needed basis to support infrastructure projects, deployments, and on-site initiatives, including office buildouts, technology setups, and the resolution of complex on-site issues
Perform other duties as assigned, consistent with the role
Deep experience with Google Workspace
Deep experience with Okta (SAML/OIDC, SCIM, Lifecycle Management, Workflows)
Deep experience with Atlassian, Slack, BetterCloud
Deep experience with Kandji MDM (profiles, patching, library items)
Strong macOS and Windows 11 administration experience
Solid understanding of networking fundamentals (DNS, routing, hardware basics)
Strong grasp of access controls, RBAC, and security best practices
Experience applying security frameworks in day-to-day operations
Comfortable balancing security requirements with user experience
Demonstrated success leading IT projects (email migrations, SaaS rollouts, VoIP, security initiatives)
Excellent communication skills with both technical and non-technical audiences
Clear documentation and structured problem-solving approach
The position requires a balance of proactive project work and reactive support, with the flexibility to pivot between long-term initiatives and immediate technical issues
Preferred
Scripting experience (Bash, PowerShell, Python)
Experience integrating or leveraging AI-driven IT tools
Prior experience in high-growth or SaaS companies
Benefits
Competitive salary
Comprehensive healthcare benefits
Flexible Spending Account (FSA)
Flexible work schedule
Employee Assistance Program (EAP)
Flexible Time Off and Parental Leave
Monthly, quarterly, and annual social and team building events
Monthly internet reimbursement
Company
Harness
Harness provides a software delivery platform that helps engineering teams build, deploy, and operate applications through a set of tools.
501-1000 employees
H1B Sponsorship
Harness has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (22)
2023 (10)
2022 (36)
2021 (6)
2020 (21)
Funding
Current Stage
Late StageTotal Funding
$775MKey Investors
Goldman SachsSilicon Valley BankNorwest
2025-12-11Series E· $200M
2025-12-11Secondary Market
2024-05-14Debt Financing· $150M
Leadership Team
Jyoti Bansal
CEO & Co-Founder
Nick Durkin
Field CTO - Global
Recent News
2026-01-24
2026-01-21
Crosslink Capital
2026-01-20
Company data provided by crunchbase