SIGN IN
System Support Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

Akkodis · 3 days ago

System Support Specialist

Akkodis is seeking an IT Systems Support for a 12-month contract position. The role involves providing moderate to complex support to end users regarding internal proprietary systems and ensuring timely resolution of technical issues.
Information Technology & Services
check
H1B Sponsor Likelynote
Hiring Manager
Mohammed Ateequddin
linkedin

Responsibilities

Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues)
Issues are reported via email
Provides moderate to complex troubleshooting and software development issues as needed
Communicates high visibility issues to immediate supervisor
Escalates calls to the appropriate departments as needed. Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues
Performs other duties as assigned
Supports the organization's quality program(s)

Qualification

JURISOne TeamSIRTAMSVoyagerTroubleshootingTechnical SupportDocumentationCommunication

Required

Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues)
Issues are reported via email
Provides moderate to complex troubleshooting and software development issues as needed
Communicates high visibility issues to immediate supervisor
Escalates calls to the appropriate departments as needed
Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
A 401K plan
Paid Sick Leave
Any other paid leave required by Federal, State, or local law
Holiday pay where applicable

Company

Akkodis provides digital engineering solutions for sustainable and innovative industries.

H1B Sponsorship

Akkodis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Lane Greever
Chief Operating Officer (COO), Americas
linkedin
leader-logo
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
linkedin
Company data provided by crunchbase