Summitville Tiles, Inc · 22 hours ago
Customer Service Representative
Minerva, OH
Full-time
Onsite
New Grad, Entry LevelSummitville Tiles, Inc is a company redefining customer service and inside sales in the building materials industry. They are seeking a positive, detail-oriented Customer Service Representative to build relationships with customers, process orders, and collaborate with various teams to ensure customer satisfaction.
ConstructionIndustrialManufacturingBuilding Material
Hiring Manager
Callie Mans
Responsibilities
Answer product, order, pricing, and delivery inquiries from current and potential customers
Process orders, quotes, and returns with accuracy and attention to detail
Collaborate with sales, production, and logistics to ensure smooth, on-time deliveries and ensure customer satisfaction
Troubleshoot and resolve customer issues professionally
Maintain organized records of customer interactions
Develop ongoing relationships with our distribution partner
Qualification
Required
Strong attention to detail and organizational skills
Excellent phone communication and email writing abilities
Proficiency in Microsoft Office, especially Outlook, Excel, and Teams
A positive attitude and desire to contribute to our team culture
Preferred
Experience with SAP ERP or building materials
Previous experience working with people in any capacity—customer service or sales
Benefits
Competitive pay
Health, Dental, and Vision insurance
Retirement plan
Paid time off, sick pay, and holiday pay
Company
Summitville Tiles, Inc
From its humble beginnings in 1912, the modern day Summitville Tiles has reached out beyond the boundaries of the tiny little Ohio village for which it was named to become a leading force in the American ceramic tile industry.
Founded in 1912
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dave Johnson
CEO
Recent News
GlobeNewswire News Room
2025-01-23
Company data provided by crunchbase